Technical Support Engineers are vital to maintaining the technological health of organisations. They troubleshoot hardware and software issues, guide users, and contribute to the overall functionality of the business's tech infrastructure.
The job market for technical support engineers is robust and continues to grow as businesses increase their reliance on technology. On Ladders, you'll find the top hiring companies and comprehensive job-listings for this role.
Find premium job offers with salaries starting from $100,000 and upwards. Technical Support Engineers are in high demand and the salary often reflects this.
Stay informed with the latest job postings and industry insights for Technical Support Engineer roles. Sign up to receive custom job alerts and professional advice from Ladders.
Lead Utility Engineer and Engineering Officer
$160K - $200K *
Champion innovation in subsurface utility engineering while guiding complex infrastructure projects to success through expert decision-making and client collaboration, ensuring quality deliverables th...
4 weeks ago
Pre-Sales Engineer (Land Mobile Radio - Northeast)
$120K - $130K *
Unlock potential by leading the technical solution design for sales support projects, bridging communication technologies and customer needs while collaborating with cross-functional teams to create i...
3 weeks ago
Staff Software Engineer, Agent Engineering - US Remote
$200K - $275K *
Lead the design and implementation of advanced AI agent frameworks, optimizing decision-making processes for analysts while ensuring safety and scalability. Foster a culture of ethical AI and rapid ex...
1 week ago
$144K - $184K *
Lead the charge in developing strategic account initiatives for major clients, focusing on consultative sales and relationship management to drive revenue and growth while becoming a trusted advisor i...
Reposted 1 week ago
$90K - $110K *
Develop scalable content workflows that ensure quality, consistency, and brand integrity. Collaborate across teams to create engaging messaging, leveraging AI tools for efficiency and driving rapid co...
4 days ago
Principal Site Reliability Engineer - Observability and Telemetry Platform
$248K - $396K *
Take ownership of designing and supporting a large-scale observability platform. Collaborate throughout the service lifecycle, enhancing performance, automation, and reliability while ensuring system...
2 weeks ago
Mid - Level Mechanical Advisor
$90K - $160K *
Optimize mission critical operations by providing expert engineering and commissioning support. Engage with clients, oversee contractors, and ensure project quality in data centers with a focus on mec...
2 weeks ago
$90K *
Elevate client solutions by designing and implementing scalable IT infrastructure and cloud technologies. Collaborate with diverse teams to meet complex business needs and lead project delivery, ensur...
Reposted 2 weeks ago
Senior Solutions Engineer, AI Infrastructure
$130K - $180K *
Lead customer engagement to architect large-scale AI and HPC solutions, ensuring successful deployment strategies. Collaborate with technical teams to optimize infrastructure for demanding workloads i...
Yesterday
$80K - $110K *
Drive impactful environmental engineering projects by managing scope, schedule, and resources to deliver results on time and within budget. Collaborate with clients and teams to ensure safety and qual...
1 week ago
Sr. Software Engineer - MarTech(Remote)
$120K - $150K *
Engage as a Senior Software Engineer to build and integrate marketing tech stacks, driving growth through collaboration across teams. Lead critical initiatives while fostering an innovative, AI-driven...
2 weeks ago
Staff Site Reliability Engineer
$136K - $170K *
Join a team that's shaping the future of cloud identity solutions while optimizing infrastructures, automating deployments, and enhancing security. Collaborate to deliver mission-critical software and...
Yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Shape the future of global customer support by leading a high-performing team, standardizing operations, and leveraging automation for a seamless, data-driven customer experience across all tiers and...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a world-class, global customer support organization, harmonizing processes and enhancing customer experience. Drive automation and performance metrics while fostering a cult...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the global customer support strategy and operations for a multi-product SaaS portfolio. Drive efficiency, enhance customer experience, and harmonize practices across regions to ensure scalable an...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Transform global customer support operations by setting strategies to enhance efficiency, ensure high-quality service, and drive customer satisfaction across diverse markets and products...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Drive global customer support excellence by leading a multi-tier organization to enhance customer satisfaction, operational efficiency, and scalable solutions through automation and standardization ac...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a global team leading a multi-tier support organization, driving efficiency and excellence in customer experience across Enterprise and SMB segments in a dynamic SaaS environment. Shape support s...
Reposted yesterday
$120K - $150K *
Optimize enterprise product strategy by managing integrations, APIs, and custom configurations that serve diverse health systems and partners. Enable scalable solutions to enhance platform offerings a...
Reposted 1 week ago
Senior Technical Project Manager
$100K - $130K *
Join a dynamic team as a Senior Technical Project Manager, leading enterprise integration projects and fostering collaboration between customers, engineering, and stakeholders to deliver innovative so...
Reposted today
$150K - $250K *
Join a team that's dedicated to architecting robust AI infrastructure for production systems. Leverage your expertise in distributed systems and performance engineering to solve complex problems and e...
2 weeks ago
Gas Turbine Specialist - On Site Services
$80K - $120K *
Lead the charge in aligning and repairing power generation equipment while ensuring safety and quality. Your expertise in on-site machining and turbine operations will drive efficient project executio...
4 weeks ago
What are the main responsibilities of a Technical Support Engineer?
Technical Support Engineers are responsible for managing and resolving the technical issues of a company’s IT systems and software, and often assist customers and clients with technical problems.
How much can a Technical Support Engineer expect to earn annually?
Salaries for Technical Support Engineer roles can vary, but on Ladders, you can find opportunities that offer $100,000 or more per annum.
What qualifications are needed for a Technical Support Engineer job?
Most roles require a degree in a tech-related field and relevant work experience. Skills such as problem-solving, communication, and knowledge of specific hardware or software may also be necessary.