Customer Service Manager Jobs in New York, NY

Join a team that's redefining guest experiences through innovative food and beverage initiatives. Lead a passionate group in implementing strategies that elevate hospitality, enhance community connect...

Join us in leading a dynamic Customer Service Team, enhancing merchant support through high-quality service delivery and proactive issue resolution while fostering staff development and operational ef...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Optimize customer service operations while fostering team development and community engagement. Lead diverse teams to excellence in the retail grocery industry by driving sales, operational efficiency...

Grow your career by leading a dynamic CSM team, optimizing client engagement and retention strategies, while driving scalable processes that enhance customer success across North America. Foster relat...

Lead front-of-house operations in a premier dining environment, driving team performance and guest satisfaction. Oversee service quality, financial performance, and staff development to ensure excepti...

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Accelerate progress at customer implementations by leading onboarding and ensuring seamless technical integrations for commercial accounts. Drive engagement, support training, and improve processes to...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Collaborate with departments to enhance operational systems and technology. Manage system performance and access while ensuring compliance, security, and ongoing support. Lead projects aimed at improv...

Champion exceptional member experiences by leading a high-performing Contact Center team, driving operational efficiency, and implementing innovative solutions across multiple service channels for imp...

Support execution of high-impact customer experience initiatives by managing projects and overseeing stakeholder collaboration, ensuring insights drive continuous improvement for business outcomes and...

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Lead the charge in enhancing client relationships through strategic media insights and data-driven solutions. Manage project execution and optimize delivery while fostering collaboration across intern...

Lead the charge in managing client relationships and media solutions execution, ensuring delivery of high-quality insights and strategies. Collaborate with internal teams to drive performance and opti...

Take ownership of client relationships and media campaigns, optimizing delivery and insights. Lead a dynamic team to execute high-quality projects while fostering innovation and efficiency in the medi...

Drive seamless client experiences by managing advertising campaigns from start to finish. Collaborate across teams to deliver timely, integrated solutions that meet client goals and enhance relationsh...

Join a dynamic team as a leader in service management, driving efficiency in maintenance operations while enhancing customer satisfaction. Develop and empower technicians, handle budgets, and promote...

Transform customer support operations for enterprise partnerships by effectively scaling teams, optimizing processes, and ensuring compliance while managing real-time casework. Ensure a high standard...

Lead the charge in optimizing customer journeys by analyzing data to identify friction points, designing experience improvements, and partnering cross-functionally to enhance loyalty and operational p...

Lead the charge in operational excellence across Collections and Customer Service, driving team performance, managing delinquency strategies, and enhancing customer experience. Collaborate with execut...