Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$117K - $234K *

Join a team that's revolutionizing climate solutions for a sustainable future. Leverage your technical expertise and customer engagement skills to deliver tailored HVAC solutions and elevate client sa...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$117K - $234K *

Unlock potential as you collaborate with engineering firms, delivering tailored HVAC solutions. Leverage technical expertise to excel in pre-sales support and foster long-term customer relationships w...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$93K - $140K *

Engage with customers by providing expert on-site support, installation, and troubleshooting of complex systems. Develop strong relationships and enhance operational quality through effective communic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Join a team that's committed to driving revenue through expert technical support and product demonstrations. Collaborate closely with sales to align solutions with customer needs and elevate their tec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Transform software quality by leading test strategy, enhancing automation, and fostering innovation. Drive collaboration across teams to ensure comprehensive testing while mentoring QA engineers and o...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$89K - $148K *

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $130K *

Help us connect the world by enabling and supporting channel partners with cutting-edge technical sales for Ruckus networking solutions, driving customer satisfaction and solution-focused innovation a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Join a team that's passionate about innovation and collaboration. Lead complex projects as a staff software engineer, mentoring others and architecting scalable solutions, all while thriving in a dyna...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$109K - $138K *

Join a dynamic team where you'll translate complex tech into business value, support sales activities, and enhance customer experiences through tailored technical solutions and live demonstrations. Dr...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$141K - $170K *

Lead the charge in developing high-performing data engineering teams and deliver innovative data capabilities. Collaborate with stakeholders to drive insights and enhance customer outcomes across a gl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Transform customer experiences by leveraging your technical sales expertise to identify, present, and deliver innovative security solutions while aligning with business objectives and driving revenue...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $250K *

Design, build, and optimize NFS solutions while tackling deep storage stack challenges. Collaborate with cross-functional teams to enhance performance and scalability in mission-critical data environm...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $235K *

Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $160K *

Contribute to the reliability and security foundations that enhance last-mile healthcare delivery. Collaborate across teams to optimize infrastructure, improve incident response, and elevate operation...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $120K *

Help us drive sales growth by providing technical support for pre- and post-sales opportunities. Collaborate closely with sales teams in the Greater Phoenix Area, delivering top-tier engineering solut...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Champion client-focused solutions by leading technical discovery and sales strategies, engaging diverse stakeholders to drive software implementation and value-based outcomes throughout the sales cycl...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $155K *

Champion operational excellence as you lead customer support and workforce management teams, ensuring that service level agreements are met while nurturing a people-first culture that boosts customer...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $90K *

Champion innovative public safety solutions with a focus on design, implementation, and technical leadership for mission-critical communication systems while collaborating with cross-functional teams...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $125K *

Empower innovation by owning and enhancing our enterprise network. You will lead the evolution of cloud-based infrastructure, ensuring security, uptime, and automation while collaborating across teams...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $193K *

Manage and oversee full-cycle ICT design for mission-critical data centers and smart buildings. Collaborate with leadership, lead design teams, and develop project specifications. Ensure projects are...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $130K *

Lead the development and implementation of service quality frameworks, ensuring compliance with SLAs/SLOs across a large ServiceNow environment while driving continuous improvement and stakeholder eng...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $125K *

Drive the development of operational systems and processes for Customer Experience, collaborating closely with leadership. Enhance efficiency and data-driven insights for a team that's rapidly growing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Drive new client success by showcasing innovative solutions and providing insights, while collaborating with teams to achieve sales goals and exceeding client expectations in a dynamic environment...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Transform your career by leading a high-performing Solutions Engineering team, driving operational excellence and strategic alignment to facilitate business growth and technical pre-sales success acro...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Manage and inspire a high-performing Solutions Engineering team, ensuring operational excellence and strategic alignment. Drive pre-sales excellence, support business growth, and foster an inclusive c...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.