Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$130K - $180K *

Join us to lead a team of engineers in creating innovative AI-powered tools that enhance user experience, from concept to scalable production. Collaborate across disciplines to redefine software inter...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $145K *

Execute strategic sales initiatives to drive revenue growth within assigned territories and key accounts, leveraging technical expertise to foster relationships and deliver impactful solutions to meet...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $120K *

Join a dedicated team delivering Tier 2 and Tier 3 support for mission-critical Army applications. Utilize strong problem-solving skills to enhance user experience while collaborating with cross-funct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $215K *

Take ownership of driving business value through innovative AI solutions. Collaborate with sales and technical teams to meet customer needs, showcase product capabilities, and lead implementations, en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $211K *

Drive collaboration with senior engineers to define systems requirements and strategies, engaging with clients and internal teams to articulate design possibilities and technological direction while e...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Technical Services

$150K - $200K *

Transform an engineering team as you lead them in delivering high-quality music experiences. Drive AI implementation, enhance team culture, and ensure reliable sprint execution while collaborating wit...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$79K - $130K *

Lead the charge in delivering exceptional field service and support, enhancing equipment installations, maintaining customer relationships, and driving technical excellence in a challenging biotech en...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Join a team that's building cutting-edge infrastructure for SAP agents. Leverage your expertise in ABAP and S/4HANA to enhance AI capabilities, improve agent performance, and debug systems, all while...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $110K *

Join a team that's focused on delivering top-notch field service solutions. As a vital part of customer support, you will ensure seamless installation, maintenance, and repair of diverse systems, enha...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$142K - $168K *

Develop and deliver innovative IoT solutions to optimize supply chain efficiency while engaging with customers to integrate technical insights and improve industry practices. Collaborate with a dynami...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Take ownership of network support for Navy afloat systems. Collaborate with military and government personnel to resolve issues, enhance connectivity, and deliver IT solutions on board ships. Ensure h...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Help us unlock potential by leading the development of scalable digital solutions across a global network. Collaborate with diverse teams, ensuring exceptional quality and user experience in a fast-pa...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Advance your career by managing complex projects in power generation, overseeing installation, commissioning, and customer support while collaborating with diverse teams to ensure successful execution...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Champion project execution and customer satisfaction by managing complex installations of power generation equipment. Utilize technical expertise and project management practices to liaise with stakeh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to managing complex projects in power generation. You'll provide technical support and lead project execution while liaising with stakeholders to ensure customer satisfact...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$105K - $195K *

Explore new challenges as you support large-scale infrastructure deployment, validation, and operational reliability, collaborating closely with senior engineers to ensure optimal performance and syst...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Optimize SharePoint and M365 environments through strategic administration, data migration, and user adoption initiatives. Collaborate with stakeholders to design workflows and improve digital busines...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $185K *

Drive platform evolution as a Senior Engineer, leading architecture and development of scalable services while mentoring teams and optimizing infrastructure for growth and reliability...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Join our innovative Platform team as a strategic Senior Engineer, enhancing core products through scalable services and optimized infrastructure while mentoring engineers and leading technical initiat...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Lead the evolution of core platform systems, collaborating with teams to enhance scalability and resilience while mentoring engineers and guiding complex technical initiatives in a hands-on role...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $275K *

Explore innovative AI solutions by designing and implementing robust frameworks that enhance decision-making. Leverage LLM technologies and contribute to a collaborative culture focused on ethical AI...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $169K *

Unlock growth by managing critical power solutions for key accounts. Collaborate across teams to drive commercial success and customer satisfaction while addressing challenges in the Data Center indus...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$115K - $150K *

Join a team that's shaping innovative mechanical solutions for prefabricated platforms. Leverage your expertise in HVAC to lead the development and ensure alignment with customer and operational goals...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.