Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$175K - $210K *

Join a team that's innovating the future of energy by integrating large-load facilities into the electric grid, solving complex challenges, and ensuring reliable power supply for high-performance comp...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$153K - $166K *

Invent scalable cloud solutions that modernize workforce tools, applying deep engineering skills and AI expertise to enhance operational efficiency for millions of students and schools. Collaborate ac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Lead the charge in driving strategic Professional Services sales, guiding clients through complex engagements to achieve business transformations and long-term growth. Collaborate with diverse teams t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$70K - $95K *

Join a dynamic team as you tackle complex technical challenges, ensuring system stability and performance. Provide exceptional support, collaborate with engineers, and enhance IT processes in a fully...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Tackle complex Professional Services sales engagements across enterprise accounts. Collaborate with cross-functional teams to shape strategies, drive outcomes, and foster long-term client partnerships...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Drive the evolution of backend systems for a leading cloud platform, enhancing API design and technical integrity while navigating a mature PHP architecture. Collaborate with engineering peers to opti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Join a team that's committed to keeping heroes connected through cutting-edge communications technology. As a key technical support specialist, you will engage directly with clients to deliver tailore...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $137K *

Empower high-level support for cutting-edge equipment in research labs. Lead installation, troubleshooting, and maintenance for FTIR spectrometers while ensuring customer satisfaction and operational...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $175K *

Engage as a Staff DevOps Engineer, driving platform improvements and mentoring engineers to ensure high-quality software delivery. Collaborate across teams to solve complex problems and enhance automa...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Unlock your potential by collaborating with a dynamic team to enhance mission-critical communication systems while ensuring seamless upgrades and customer engagement in the field...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$81K - $122K *

Tackle critical challenges in healthcare by providing exceptional service, maintenance, and troubleshooting on advanced medical imaging equipment, ensuring optimal performance and patient satisfaction...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$500K+*

Transform data protection by leading a team to develop innovative privacy solutions that meet regulatory standards while enhancing data enablement. Collaborate cross-functionally to build effective to...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Elevate your career as a Calypso Support Analyst, driving support across Fixed Income and Derivatives in a dynamic greenfield environment while collaborating with cross-functional teams to enhance tra...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Pioneer growth in healthcare solutions by driving sales of ophthalmic imaging equipment through strategic planning, relationship building, and effective presentations, while ensuring customer satisfac...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$149K - $185K *

Transform global IT support delivery by leading a dynamic team focused on enhancing employee experience, operational efficiency, and service quality in a remote-first environment, while fostering tale...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $254K *

Design and implement a robust data infrastructure to power data-driven initiatives. Collaborate with cross-functional teams to optimize and scale data pipelines within AWS environments, ensuring effic...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $222K *

Lead the charge in Linux engineering by driving project success through innovative solutions and collaboration with stakeholders, ensuring customer satisfaction and continuous process improvement in a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Elevate your career by partnering with us to deliver innovative solutions. Utilize your technical skills and customer service orientation to support sales goals and enhance the CDP platform, driving v...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Engage as a key member of the Red Team, leveraging your expertise to identify security gaps in cloud and corporate infrastructure while collaborating to enhance detection capabilities and overall secu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $214K *

Pioneer AI-driven solutions that enhance sales and marketing efficiency. Collaborate with cross-functional teams to design and implement generative AI applications that transform customer engagement a...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Join a team that leads global technical support operations, optimizing service delivery and team performance while ensuring high-quality customer experiences and effective case management in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $192K *

Unlock your potential by providing critical technical support for our Heavy Applied HVAC systems, ensuring customer satisfaction and quality improvement through teamwork and effective communication ac...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$67K - $110K *

Grow your career with exposure to cutting-edge technologies and training in power generation systems. This entry-level role offers hands-on experience and professional development opportunities while...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$138K - $192K *

Join us as a Principal Presales Engineer, where you will drive technical solutions, influence client engagement, and mentor sales teams. Leverage your expertise to build innovations and elevate custom...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.