Software Support Engineer Jobs in Plano, TX

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Join a team that empowers customers through expert technical support, handling complex issues in cloud and cybersecurity domains. Collaborate closely with cross-functional teams to enhance resolution...

Empower customer success through deep technical expertise and ownership. This Senior Technical Support Engineer will troubleshoot complex product issues, drive resolution, and enhance support processe...

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

Grow your career with a dynamic Technical Support team! Deliver innovative solutions and ensure seamless operation across Windows, Linux, and cloud technologies in a multi-data center environment, sup...

Join our Tier 2 Technical Support team to tackle complex system issues across Windows, Linux, and cloud environments, ensuring top-notch service delivery while exceeding SLA requirements and enhancing...

Join a dynamic team as you support and enhance customer experiences, automate processes, and develop innovative solutions that align with evolving engineering needs in a vibrant, fast-paced tech envir...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Optimize customer experiences by delivering expert technical support for Fixed Networks, resolving complex issues, and fostering strong relationships through innovative problem-solving and effective c...

Elevate customer satisfaction as you deliver expert technical support for Fixed Networks products, ensuring seamless post-sales service and collaboration while mastering complex troubleshooting to dri...

Empower customers by providing top-notch technical support for software solutions. Collaborate with development teams to diagnose and resolve issues while enhancing customer system performance and sat...

Lead the support and enhancement of software applications, collaborating with cross-functional teams. Tackle complex business challenges through innovative solutions while ensuring quality standards a...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

Support customer success by resolving complex technical issues as a proactive Technical Support Analyst. Collaborate across teams to enhance product quality and customer satisfaction while maintaining...

Build strong customer relationships by resolving technical issues with expertise and tact. Drive high customer satisfaction through efficient troubleshooting, proactive support, and collaboration with...

Unlock potential by performing advanced troubleshooting for complex software systems. Collaborate with cross-functional teams to analyze product issues, validate solutions, and mentor junior engineers...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Support and enhance production processes by managing recovery efforts, troubleshooting issues, and documenting solutions. Collaborate cross-functionally to ensure operational excellence through ITIL p...

Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...

Help us drive product excellence by troubleshooting complex software issues. You'll analyze product environments, validate solutions, and collaborate with cross-functional teams to enhance customer su...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...