Software Support Engineer Jobs in Cambridge, MA

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

Join a high-impact, executive support team delivering premium technology solutions to senior leaders. Serve as a trusted advisor while enhancing productivity, driving innovation, and maintaining confi...

Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...

Optimize client solutions by solving complex technical challenges for major financial institutions. Build expertise within HPR's innovative product suite while delivering exceptional customer service...

Join a team that supports and enhances life sciences applications, focusing on Translational Sciences and Clinical Data Management. This role involves technical oversight, user support, and cross-func...

Build exceptional customer experiences by providing expert technical support. Join our global team in a key role that emphasizes collaboration, effective communication, and problem-solving, ensuring s...

Optimize remote support services for medical imaging systems, ensuring efficient troubleshooting, issue escalation, and enhanced customer experience across multiple modalities. Drive operational excel...

Drive the design and maintenance of global network infrastructures while leveraging advanced troubleshooting skills and deep networking knowledge. Collaborate with cross-functional teams to enhance ne...

Support high-quality customer service for Nonprofit and Education Cloud platforms. Partner with various teams to resolve complex issues while meeting operational metrics, facilitate product feedback...

Elevate your career by diagnosing and resolving complex IT issues in a dynamic, multi-platform environment, supporting both local and remote teams while enhancing user experiences through exceptional...

Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...

Lead the charge in transforming technical support through deep diagnosis and automation. Collaborate with teams to enhance agentic systems, resolving high-severity issues while building scalable solut...

Join a team that's dedicated to delivering expert IT support in healthcare. Enhance user experiences by collaborating on complex issues and ensuring service excellence across various functions and pro...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Drive global support for Teradyne Semiconductor Test Products, managing root cause analysis and system reliability. Collaborate with cross-functional teams on product integration and training, ensurin...

Join a dynamic team to provide superior support for Teradyne's Semiconductor Test Products, leveraging your engineering expertise and critical thinking skills to enhance product reliability and custom...

Lead the deployment and management of a secure container streaming platform on Kubernetes, enhancing the capabilities of internal teams with tailored environments for high-risk analyses and investigat...

Transform client technology with innovative solutions through project management, system upgrades, and strategic collaboration, ensuring optimal IT services and infrastructure across various industrie...

Transform the R&D infrastructure by overseeing system operations, ensuring optimal performance, and collaborating across teams to drive innovation and efficiency in technology utilization, all while m...

Empower advanced network transformation for federal clients. As a vital field technician, you'll ensure seamless deployments, troubleshoot issues, and collaborate with leading teams to enhance communi...

Deliver exceptional on-site technical support, troubleshooting, and customer service to enhance client satisfaction, while leveraging your technical skills and experience in field services to efficien...

Transform customer engagement by providing expert technical guidance post-sale, enabling effective product use, and addressing complex issues to enhance adoption and operational success at major accou...

Join a dynamic support team as you tackle complex technical issues and enhance client solutions. Your expertise will drive high-quality support and collaboration across departments, ensuring optimal p...

Optimize customer support and training as our team lead for technical solutions, bridging the gap between engineering and user satisfaction. Cultivate effective programs, foster relationships, and dri...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...