Software Support Engineer Jobs in Cambridge, MA

Join a forward-thinking team to enhance user experiences through innovative AI solutions and full-stack development, impacting industries worldwide by improving workflows within the Samsara dashboard...

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

Collaborate within a dynamic R&D team to design and enhance chemical identification analyzers, focusing on circuit and PCB design, risk mitigation, and product quality while ensuring compliance and va...

Shape the customer journey by owning post-sales relationships, driving success and adoption for high-ARR accounts. Collaborate with executives, manage complex projects, and ensure optimal performance...

Join us in shaping the future of our AI infrastructure! Leverage your expertise to build and scale our cloud systems, ensuring reliability and security as we meet the demands of enterprise clients and...

Join a dynamic team leading technical account management with a focus on customer onboarding, relationship building, and operational excellence in observability solutions. Accelerate your career by gu...

Drive the integration of oncology information systems, enhancing healthcare workflows. This role involves technical setup, system interfacing, and collaboration with healthcare teams to ensure efficie...

Lead the charge in delivering advanced network engineering solutions for power systems, ensuring robust support, teaching, and expert troubleshooting to maintain grid reliability and safety. Engage wi...

Join a team that's building secure, high-performance web applications, tools, and AI workflows for aerospace and defense. Collaborate across the stack to deliver innovative solutions that meet custome...

Join a team that's committed to solving complex technical challenges while supporting diverse IT environments. Leverage your expertise to enhance system performance and provide exceptional user experi...

Lead the charge in ensuring the reliability and security of enterprise APIs through rigorous testing and collaboration with cross-functional teams in a complex mission environment to support federal a...

Unlock potential by designing and implementing hands-on automation solutions, engaging with customers, and leading projects from concept to completion while integrating mechanical, electrical, and sof...

Accelerate your career by supporting the deployment and maintenance of cutting-edge electrophysiology solutions. Collaborate across teams to ensure exceptional technical service and customer satisfact...

Lead the charge in electromechanical product development, enhancing designs and processes through innovative solutions, engineering analysis, and effective collaboration within cross-functional teams...

Bring your expertise to deliver top-tier technical support and maintenance for complex microscopy systems across North and South America, ensuring customer satisfaction through problem-solving, collab...

Drive operational excellence by managing ServiceNow ITOM capabilities, ensuring data integrity, reliability, and continuous improvement in service visibility while leading a senior support role for co...

Lead the development and ownership of a robust Kubernetes platform, overseeing architecture, deployment strategies, and cloud infrastructure while ensuring a seamless developer experience and strong c...

Join a team that delivers exceptional technical support and maintenance for advanced plasma systems. Utilize strong problem-solving skills and hands-on expertise to enhance customer satisfaction while...

Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...

Shape the future of enterprise access management by driving successful implementations, providing technical leadership, and ensuring customer satisfaction through expert consultative guidance...

Help us tackle complex networking challenges and enhance AI cluster performance by providing expert software solutions and support. Collaborate with various teams while driving innovation with cutting...

Join a team that's committed to delivering seamless network connectivity services. You'll configure devices, troubleshoot issues, and proactively enhance processes in a remote, collaborative environme...

Lead the charge in full-cycle technical recruiting, partnering with engineering and product leaders to attract and secure top talent. Drive effective hiring strategies and ensure an exceptional candid...

Explore a dynamic Field Service Engineer role, leading mechanical installations and onsite support. Collaborate with teams to troubleshoot complex systems, ensuring operational excellence and client s...