Customer Service Manager Jobs in Durham, NC

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Transform customer service solutions by leading strategic evaluations and implementations. Collaborate with teams to enhance client experiences while optimizing technology capabilities and driving cus...

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Contribute to customer success by managing strategic Max accounts, ensuring executive alignment, and driving measurable business outcomes through automation strategy and operational excellence for gro...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower customer success by leading technical implementations and onboarding. Collaborate across teams to ensure smooth project management, timely communication, and issue resolution, enhancing satisf...

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Empower client success by managing a portfolio, driving tool adoption, enhancing satisfaction, and fostering growth through strategic recommendations and risk mitigation, ensuring optimal use of socia...

Take ownership of optimizing category spend through strategic sourcing and supplier management, ensuring alignment with business goals while mitigating risks and enhancing supplier performance and col...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Join a dynamic team managing 20-30 pharmaceutical clients, driving client satisfaction and revenue growth while leveraging industry-leading data solutions to create impactful business relationships an...

Join a dynamic team as you lead and enhance field service operations, ensuring exceptional service delivery and customer satisfaction while fostering a collaborative environment and driving continuous...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...