Service Desk Manager Jobs in Washington, DC

Lead the charge in optimizing IT service delivery by managing customer requests, prioritizing tickets, and ensuring timely resolutions. Collaborate with teams to enhance processes and maintain high st...

Innovate within a dynamic team, driving impactful projects and solutions that enhance operational efficiency and foster growth across multiple departments. Your expertise will shape strategic initiati...

Transform your career by leading IT operations and team development, enhancing service delivery, and managing technology solutions for a dynamic workforce. Drive improvements and ensure seamless suppo...

Join a team that designs scalable and secure technology solutions by collaborating with various stakeholders. You'll lead architecture efforts for enterprise-level projects and shape our Enterprise Ar...

Drive the execution of immersive projects by providing technical oversight and support, ensuring seamless integration and coordination with partners globally while maintaining high standards of qualit...

Join a team that's driving the integration of CyberArk PAM solutions within DoD environments. Lead initiatives to enhance security, streamline workflows, and mentor junior engineers while ensuring com...

Lead the charge in optimizing HR technology and processes, ensuring seamless integration and governance across systems. Collaborate with key stakeholders to enhance the employee lifecycle and drive st...

Optimize IT Infrastructure management by leading a large team to enhance service delivery, drive modernization strategies, and ensure operational excellence across multiple projects in a complex feder...

Oversee and manage a large team in delivering IT Infrastructure solutions, ensuring operational excellence and stakeholder satisfaction while driving modernization strategies and service delivery acro...

Optimize IT Infrastructure management by leading a diverse team of 140+ in a complex federal environment. Drive modernization strategies and enhance service delivery while ensuring stakeholder satisfa...

Drive the execution of multi-million dollar engineering programs, ensuring timely delivery of payment solutions for intelligent travel applications. Manage customer relationships and program health wi...

Join a team that's dedicated to enhancing global security by leading the delivery of innovative training programs. You'll mentor instructors, manage operations, and collaborate with cross-functional t...

Drive quality assurance across electronic security project delivery. Support teams in achieving installation standards and resolving field issues while enhancing project success and compliance with cl...

Join the team as a Quality Assurance Manager to drive excellence in Electronic Security project delivery. Collaborate with engineers, oversee installation standards, ensure adherence to governance, an...

Lead the charge in contracts management, serving as a trusted advisor to drive strategic initiatives and mitigate risks across the acquisition lifecycle while collaborating with cross-functional teams...

Optimize project outcomes by leading complex code consulting initiatives, fostering relationships with diverse stakeholders, and mentoring teams to ensure compliance and safety in building design and...

Lead the charge in building and managing a lien negotiation function, overseeing complex medical lien resolutions while driving team performance and compliance to maximize client recoveries and stream...

Unlock potential by managing high-level IT projects, ensuring alignment with federal guidelines, and driving successful outcomes in a dynamic, matrixed environment. Leverage your leadership skills to...

Shape the future of systems engineering by managing product backlogs, collaborating with stakeholders, and ensuring alignment with mission objectives. Drive technical leadership and deliver high-value...

Drive program success and rebuild essential relationships by guiding a technical team to exceed customer expectations. Foster transparency, risk resolution, and operational excellence within a dynamic...

Lead the charge in restoring trust and efficiency across a key technical contract. Engage with stakeholders to ensure alignment, manage risk, and drive excellence in delivery while mentoring a special...

Join a dynamic team as you provide critical IT and cybersecurity support in a complex medical environment. Leverage your expertise in network administration and troubleshooting to ensure secure, relia...

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

The Business Technology Solutions Manager at ZS is responsible for leading end-to-end project delivery across various technology solutions, including BI Reporting, Analytics, and Cloud services. This...

Transform customer engagement by leveraging AI and cloud solutions. As a key member of our Solution Consulting team, you'll drive sales success through technical expertise, strategic partnerships, and...