Service Desk Manager Jobs in Washington, DC

Lead the charge in enhancing strategic partnerships with key accounts, driving growth and delivering high-quality service. Collaborate across teams to ensure client satisfaction and foster innovation...

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

Champion a global IT Service Management strategy, ensuring high-quality service delivery and operational excellence across regions. Lead the evolution of ServiceNow and oversee a multi-region Global S...

Lead the charge in defining and executing a global IT Service Management strategy, ensuring high-quality service delivery and operational excellence across regions while driving continuous improvement...

Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...

Join a team that's redefining internal security tools and developer portals. As a Senior Product Owner, you'll drive strategic vision, prioritize initiatives, and enhance developer experiences while r...

Lead the charge in our Agile Transformation, managing complex projects and ensuring program success through alignment and comprehensive planning in a collaborative hybrid environment...

Lead a team of professionals to enhance passport services through effective program management, ensuring quality standards and timely execution while collaborating with stakeholders to drive continuou...

Join a team that's dedicated to enhancing IT infrastructure through Windows Server Administration and Azure management. Collaborate on cybersecurity measures and provide vital support to ensure operat...

Lead the delivery strategy and cross-team coordination for multiple projects, ensuring timely and secure product delivery while managing complex dependencies and stakeholder engagement across a major...

Elevate the efficiency of IT service management by leading ServiceNow projects, ensuring seamless integration of technical delivery and operational processes while collaborating with multidisciplinary...

Optimize client operations by leading CGI OpenGrid implementations, guiding teams, and ensuring effective software solutions. Drive project success through strategic planning, mentoring, and enhancing...

Lead the charge in implementing CGI OpenGrid solutions, guiding teams and managing projects to enhance client operations. Utilize your expertise to deliver effective training and support, ensuring ali...

Join a team that's transforming client operations by leading SAP Revenue Accounting and Reporting initiatives. Drive solution design, oversee implementations, and mentor team members while ensuring co...

Shape the future of mining transformation by leading digital initiatives, enhancing operational performance, and driving cross-functional collaboration to deliver measurable value and innovative solut...

Shape the future of telecommunications by leading complex, large-scale projects. Drive strategic planning, manage executive communications, and ensure program success through innovative solutions and...

Empower healthcare IT delivery by managing a dynamic team, ensuring operational excellence, and driving EMR performance. Collaborate with clinical stakeholders to enhance patient care through effectiv...

Drive the development of reporting strategies and oversee performance reporting, ensuring accurate insights across Program Controls and Financial functions. Lead data visualization efforts to enhance...

Lead the charge in managing complex contracts for a major program, ensuring compliance and strategic alignment. Collaborate with teams to develop proposals, negotiate terms, and maintain strong relati...

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

Lead the charge in delivering innovative communication solutions while mentoring a team of Program Managers. Drive strategic planning and customer engagement to ensure program success and foster a cul...

Accelerate growth by leading a high-performing sales team, driving revenue and customer success through effective coaching, strategy execution, and collaboration with stakeholders to achieve business...

Join a team that's dedicated to optimizing IT systems and enhancing performance across enterprise environments. You'll tackle advanced troubleshooting and system monitoring, ensuring reliable operatio...

Champion seamless communication by managing VoIP and telephony systems, ensuring optimal performance and user satisfaction. Collaborate across departments to analyze data, enhance workflows, and uphol...

Drive impactful IT program initiatives for Federal and SLED Governments, overseeing planning, execution, and financial management while fostering client relationships and identifying growth opportunit...