Service Desk Manager Jobs in Seattle, WA

Lead the charge in managing a dynamic Service team focused on customer satisfaction, operational excellence, and team performance. Drive sales success while fostering a safe and positive work environm...

Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

Drive procurement transformation by leading strategic sourcing initiatives, enhancing operational models, and optimizing technology solutions to improve client efficiency and value chain performance a...

Advance organizational change initiatives by leading Oracle Cloud transformations. Collaborate with stakeholders to ensure successful adoption through strategic planning, training, and communication...

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...

Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...

Transform the contract management landscape for large-scale data center projects. Oversee RFx processes, negotiate contracts, and ensure compliance while collaborating with cross-functional teams to m...

Champion the contract management process for large-scale data center projects. Oversee RFx processes, negotiate contracts, and ensure compliance while collaborating with cross-functional teams to miti...

Contribute to the operational support of enterprise messaging systems, ensuring effective email administration, user issue resolution, and mobile device management while enhancing project-based messag...

Join a team that's redefining integrated marketing strategies, leading cross-channel campaigns that drive product narratives and customer engagement. Shape the future of marketing through collaboratio...

Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...

Champion operational excellence by optimizing service delivery for top AI clients. Drive strategic growth through effective stakeholder management, incident resolution, and continuous improvement, ens...

Transform field operations into effective learning solutions by bridging instructional design and hands-on training. Collaborate with stakeholders to identify performance gaps and develop competency-b...

Transform client relationships by driving measurable business outcomes through strategic advisory and proactive success management. Collaborate with teams to ensure technology adoption, value realizat...

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

Join a team that's shaping the future of utility-scale transmission projects. Oversee contractor activities, ensure quality installations, and foster strong relationships while managing project logist...

Manage third-party vendors to ensure successful C-Band ground clearing across multiple sites. Oversee project planning, financial tracking, and compliance documentation to meet FCC requirements and de...

Champion cyber resilience by leading vulnerability management and patching initiatives, driving operational strategy, and advising clients on risk mitigation in complex environments while fostering te...

Join a dynamic leadership team to drive revenue retention and expansion through strategic account management. Lead a high-performing team, collaborate cross-functionally, and foster customer-first thi...

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

Support employees' technology experiences by diagnosing and resolving issues, leveraging automation and insights for continuous improvement, while delivering high-quality service across diverse channe...

Shape the future of enterprise-scale cybersecurity by leading vulnerability management initiatives. Drive program strategy, enhance client relationships, and mentor teams to achieve measurable risk re...

Lead the charge in managing regional operations, ensuring high-quality vascular access services while fostering client relationships and employee development in a dynamic healthcare environment...