Service Desk Manager Jobs in New York, NY

Lead a dedicated IT team to enhance desktop support for education and clinical environments. Oversee technical infrastructure, manage resources, and ensure timely resolution of issues while fostering...

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

Grow your career with a dynamic role managing operations and client relationships. Lead a global team to enhance data insights and operational efficiency while ensuring adherence to performance standa...

Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

Join a dynamic team as you oversee managed IT services, ensuring client satisfaction and operational excellence. Drive continuous improvement initiatives while acting as the primary liaison between cl...

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

Transform user experiences by providing exceptional support for technology services, ensuring seamless operation of applications and devices while enhancing team collaboration and efficiency across th...

Contribute to seamless IT support by delivering exceptional service for applications, devices, and telephony. Engage with users to diagnose issues, maintain records, and enhance operational efficiency...

Join a dynamic technology team to provide exceptional desktop support, ensuring timely resolution of technical issues for employees. Collaborate across departments to enhance user experience and drive...

Lead the charge in delivering exceptional customer experiences through strategic oversight and collaboration across teams, ensuring operational excellence and strong client outcomes in a dynamic envir...

Empower your career by leading enterprise endpoint strategy and lifecycle management. Drive automation and security across mobile and desktop platforms while enhancing user experience and operational...

Lead a dynamic digital service desk, enhancing web operations and stakeholder engagement while managing workflows, content publishing, and operational improvements across HHS digital platforms...

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

Join a dynamic team as you lead client service operations, enhancing mailroom and reprographics efficiency. Drive improvements, manage relationships, and leverage technology to deliver exceptional ser...

Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...

Champion seamless transitions in Application Maintenance Services and Development. Lead complex global projects, ensuring operational readiness and stakeholder engagement while driving continuous impr...

Join a team that's leading complex transitions in Application Maintenance Services and Development. Drive governance, manage stakeholder engagement, and ensure operational readiness while delivering h...

Develop and enhance customer and field service management capabilities, leading complex implementations and driving technical excellence while collaborating with teams to elevate service delivery and...

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

Lead the charge in field service operations, ensuring safety, efficiency, and customer satisfaction while developing and mentoring technicians in a dynamic environment...

Shape product strategy and commercialization efforts, ensuring alignment with market trends and customer needs. Drive product development, marketing initiatives, and cross-functional collaboration to...

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...

Join a team that's dedicated to enhancing technology services for our university community. Oversee Desktop Support and Student Technology Centers, ensuring exceptional service and operational excelle...