Service Desk Manager Jobs in Miami, FL

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...

Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...

Drive the evolution of a cutting-edge CI/CD platform, integrating AI tools and leading a team of DevOps engineers. Own production releases and implement modern delivery practices to enhance software d...

Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...

Optimize clinical documentation integrity operations by leading a dedicated team, ensuring compliance with best practices, and enhancing performance metrics to support effective healthcare delivery an...

Lead the charge in optimizing operational activities within the DHMS program, ensuring compliance and driving continuous improvement. Collaborate with stakeholders to implement effective strategies an...

Join a team that's dedicated to enhancing customer success by leading a high-performing group of CSMs. Drive measurable value across a diverse portfolio, ensuring operational excellence and fostering...

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

Oversee complex Installation Services projects, ensuring timely delivery and alignment with client needs. Collaborate with cross-functional teams to manage budgets, foster client relationships, and me...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Shape the future of global telecommunications by leading strategy, architecture, and operations for voice and video infrastructure, ensuring reliable and cost-effective communication services aligned...

Elevate internal communications by leading strategic initiatives that align business objectives with employee engagement. Drive clarity and action through effective messaging, collaboration, and innov...

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

Unlock your potential by driving business intelligence solutions that empower decision-making through innovative Power BI dashboards and reporting. Collaborate with leadership to transform complex dat...

Optimize document control processes by leading the Information Branch, ensuring accurate and accessible records management for a major industrial program while coordinating with various stakeholders a...

Elevate your career by leading client service workstreams in accounting advisory and transaction projects. Drive strategic planning and execution while managing teams to deliver high-quality results d...

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

Drive product strategy and execution for ConnectWise platforms, collaborating with cross-functional teams to enhance development, analyze market trends, and ensure effective solutions that align with...

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

Elevate your career by leading a dynamic team in hands-on technical delivery, driving solution implementation, and fostering team growth through mentorship and collaboration while ensuring high-qualit...

Unlock potential by leading a dynamic team of developers to deliver high-quality software solutions, collaborating with stakeholders, and driving strategic project initiatives while fostering a cultur...

Champion business process excellence by bridging stakeholders and IT teams, driving Salesforce solutions, and optimizing workflows to enhance operational efficiency and user experience across the orga...

Lead the charge in defining and executing a modern identity strategy for a large enterprise, enhancing IAM maturity and user experience while managing diverse identity and security technologies across...

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...