Service Desk Manager Jobs in Charlotte, NC

Join a team that's transforming enterprise access management solutions. Lead large-scale implementations, shape strategies aligned with Zero Trust principles, and develop strong client relationships w...

Join us to drive strategic relationships with enterprise customers, optimizing IGEL technology solutions. This hands-on role balances technical expertise with customer management, focusing on the Fina...

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

Innovate by driving real-time communications strategies and partner engagement. Shape impactful narratives during breaking news while building scalable programs that connect communications outcomes to...

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

Join our team to lead sourcing and procurement transformations, enhancing efficiency and driving digital innovation. Collaborate with clients to optimize their value chains and implement strategic sol...

Advance organizational change initiatives by leading Oracle Cloud transformations. Collaborate with stakeholders to ensure successful adoption through strategic planning, training, and communication...

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...

Transform the contract management landscape for large-scale data center projects. Oversee RFx processes, negotiate contracts, and ensure compliance while collaborating with cross-functional teams to m...

Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...

Drive impactful training programs that enhance technical expertise and sales capabilities for internal teams and customers. Collaborate across departments to standardize processes and implement scalab...

Join a team that's redefining integrated marketing strategies, leading cross-channel campaigns that drive product narratives and customer engagement. Shape the future of marketing through collaboratio...

Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...

Lead the charge in delivering complex projects from initiation to close, ensuring alignment among stakeholders, effective risk management, and adherence to timelines while utilizing AI tools to enhanc...

Transform field operations into effective learning solutions by bridging instructional design and hands-on training. Collaborate with stakeholders to identify performance gaps and develop competency-b...

Join a team that's dedicated to strategic account management, ensuring customer satisfaction through collaboration with cross-functional teams. Drive continuous improvement and enhance customer experi...

Unlock potential by leading a dynamic sales team to drive revenue growth, develop innovative strategies, and foster long-term client relationships in a fast-paced environment focused on hybrid cloud a...

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

Join a team that's dedicated to enhancing operational efficiency and customer satisfaction. Lead innovative projects, collaborate with stakeholders, and ensure compliance while driving performance met...

Drive operational excellence by overseeing daily functions, enhancing customer satisfaction, and fostering innovation. Collaborate with stakeholders to manage projects and maintain high-quality standa...

Transform the future of cybersecurity by leading vulnerability management and patching initiatives. Drive client programs, enhance threat exposure strategies, and mentor teams to reduce cyber risks wh...

Join a team that's shaping the future of utility-scale transmission projects. Oversee contractor activities, ensure quality installations, and foster strong relationships while managing project logist...