Service Desk Manager Jobs in Charlotte, NC

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...

Lead the charge in IT operations by fostering strong partnerships with divisional leadership, driving execution of IT initiatives, and enhancing operational improvements across the organization...

Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...

Drive the evolution of a cutting-edge CI/CD platform, integrating AI tools and leading a team of DevOps engineers. Own production releases and implement modern delivery practices to enhance software d...

Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...

Optimize clinical documentation integrity operations by leading a dedicated team, ensuring compliance with best practices, and enhancing performance metrics to support effective healthcare delivery an...

Lead the charge in optimizing operational activities within the DHMS program, ensuring compliance and driving continuous improvement. Collaborate with stakeholders to implement effective strategies an...

Drive operational excellence by leading field installation teams, enhancing customer service, and achieving P&L goals. Foster collaboration between sales and service functions to ensure seamless proje...

Join a team that's dedicated to enhancing customer success by leading a high-performing group of CSMs. Drive measurable value across a diverse portfolio, ensuring operational excellence and fostering...

Lead a team to enhance ServiceNow CMDB and analytics, ensuring data integrity and operational excellence. Collaborate across functions to drive insights and improvements, while managing governance and...

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

Oversee complex Installation Services projects, ensuring timely delivery and alignment with client needs. Collaborate with cross-functional teams to manage budgets, foster client relationships, and me...

Champion project success by managing customer orders, ensuring compliance, and leading cross-functional teams to deliver on-time, on-budget results while enhancing customer satisfaction and operationa...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Lead and optimize technology procurement and vendor management processes, ensuring compliance and cost efficiency. Collaborate with cross-functional teams to drive strategic sourcing and enhance opera...

Shape the future of global telecommunications by leading strategy, architecture, and operations for voice and video infrastructure, ensuring reliable and cost-effective communication services aligned...

Transform risk management in technology by leading a skilled team to develop security frameworks and strategies, engaging with executives to minimize risks while ensuring organizational compliance and...

Accelerate progress at the intersection of technology and healthcare. Lead a dynamic team to align IT solutions with client needs, ensuring operational excellence and fostering collaboration across de...

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

Optimize document control processes by leading the Information Branch, ensuring accurate and accessible records management for a major industrial program while coordinating with various stakeholders a...

Elevate your career by leading governance and operational control in corporate real estate. Collaborate with key stakeholders to enhance project management delivery and ensure compliance across critic...

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

Drive product strategy and execution for ConnectWise platforms, collaborating with cross-functional teams to enhance development, analyze market trends, and ensure effective solutions that align with...

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...