Service Delivery Manager Jobs in Cambridge, MA

Lead the charge in establishing and governing a global partner services framework that ensures delivery quality, accountability, and partner certification standards for enhanced customer satisfaction...

Contribute to seamless HR transformation by leading Workday integration efforts and driving solution design, ensuring compliance and operational excellence across all HR modules. Collaborate with team...

Elevate your leadership career by managing multiple Support Center programs. Drive strategic initiatives, oversee team performance, and collaborate with community partners for impactful services focus...

Drive operational excellence by leading incident management processes, enhancing service delivery, and overseeing global operations teams while ensuring compliance with ITIL frameworks and governance...

Champion a diverse array of IT projects, leading teams to ensure on-time delivery and quality. Cultivate stakeholder relationships while optimizing project management procedures and navigating complex...

Grow your career with our remote Customer Success Manager role, driving user engagement and satisfaction for Veterans Affairs data modernization initiatives while collaborating across teams to enhance...

Lead the charge in managing complex technical relationships with strategic clients while driving cloud adoption, operational strategies, and executive engagement. Collaborate with diverse teams to ens...

Partner with us to drive consultative sales and customer development in government sectors, promoting advanced sample management and biorepository services that enhance scientific collaboration and pu...

Deliver excellence in program management by leading complex Customer Identity and Access Management projects. Drive strategic initiatives alongside stakeholders while ensuring delivery to planned outc...

Drive project success by leading study start-up and execution, ensuring compliance and collaboration. Oversee project finances and enhance processes for clinical research, while providing leadership t...

Transform our global talent acquisition by modernizing operations, implementing structured evaluations, and driving excellence across a rapidly expanding AI-powered organization, ensuring quality hire...

Inspire exceptional service by leading end-user support teams, driving process improvements, and ensuring timely technical assistance. Cultivate a high-performance culture focused on customer satisfac...

Champion strategic growth by leading payor partnerships and securing value-based contracts to enhance patient access to essential care nationwide. Collaborate with executives to architect solutions th...

Manage a diverse portfolio of Enterprise and Strategic accounts, ensuring customer satisfaction and driving adoption of cybersecurity solutions. Collaborate with internal teams to enhance product offe...

Join a team that drives innovation in global technology infrastructure and operations. You'll strategize on modernizing core infrastructure, enhancing employee experiences, and leading high-performanc...

Lead SAP SD solutions to transform global business processes. Own module architecture, ensuring compliance and performance while guiding cross-functional teams through S/4HANA migration and implementa...

Shape the future of SAP solutions by overseeing end-to-end SAP SD architecture, implementation, and performance. Lead critical projects, ensuring compliance, integration, and continuous improvement in...

Drive the strategy and execution of innovative cybersecurity products, focusing on Exposure Management. Collaborate cross-functionally to streamline product delivery, ensuring solutions meet client ne...

Drive enhancements at our Student Success Center by bridging business needs with Salesforce solutions. Collaborate with diverse teams to analyze processes, improve user experiences, and ensure effecti...

Reimagine encounter processing by driving innovation and cloud adoption. Lead a cross-functional team to transform legacy systems into scalable platforms while ensuring compliance, performance, and da...

Unlock potential by leading the design and validation of complex hardware/software solutions, collaborating with cross-functional teams to enhance performance and reliability in critical infrastructur...

Lead the enhancement of delivery practices and standards for government-focused projects, ensuring consistent execution across the portfolio. Collaborate with cross-functional teams to refine methodol...

Drive revenue growth by managing new client acquisition and expanding partnerships across multiple service areas in the video game development sector, positioning the company as a strategic partner wi...

Elevate your career as you own the strategy, roadmap, and outcomes of enterprise data management, driving cross-functional collaboration, prioritizing initiatives, and leveraging AI to enhance data op...

Champion audit excellence as the IT Systems Audit SME, ensuring compliance and operational effectiveness within the Warehouse Management System environment while collaborating across diverse teams to...