Service Delivery Manager Jobs in Cambridge, MA

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Innovate strategies for enhancing provider operations across healthcare sectors. Lead cross-functional initiatives, redesign processes, and leverage technology to drive operational excellence and impr...

Optimize SAP platform governance and operations; drive strategy across RISE landscape and ensure performance, security, and compliance. Collaborate with cross-functional teams to enhance operational e...

Manage and oversee complex enterprise software implementations, ensuring effective governance, client representation, and successful project delivery. Coordinate with stakeholders while optimizing pro...

Engage in shaping the future of construction management by leading multi-site projects, coordinating resources, and fostering client relationships while ensuring quality, safety, and budget adherence...

Drive impactful partner relationships and revenue growth with Enterprise MSPs. Collaborate cross-functionally to enhance service delivery, execute strategies, and foster innovation, ensuring exception...

Build impactful partnerships to enhance growth and customer success through effective management of Enterprise MSP relationships, strategies, and performance metrics in a fast-paced environment...

Accelerate progress at user adoption initiatives for modern federal survey data platforms. Lead change management and training activities ensuring smooth transitions with a focus on stakeholder engage...

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

Join a dynamic team focused on leading Customer Success Managers to enhance client outcomes, drive team performance, and foster a culture of accountability, ensuring optimal customer health and minimi...

Join a team that provides strategic oversight for audit activities, optimizing operations within Medicare Advantage and Commercial sectors while ensuring compliance and driving continuous improvement...

Join a team that's dedicated to ensuring data integrity and accurate reporting. As a Data Management Specialist, you'll oversee data processes, support strategic initiatives, and collaborate with stak...

Advance operational technology systems for data center infrastructure, ensuring reliability, security, and scalability while collaborating cross-functionally to optimize processes and compliance withi...

Shape the future of patient safety by leading enterprise-wide initiatives and collaborating with clinical and operational leaders to embed safety in care delivery, enhancing systems that ensure except...

Engage with strategic accounts to drive success through the entire customer lifecycle. Own renewals, foster key stakeholder relationships, and build efficient processes to scale Customer Success in a...

Shape the future of customer success by owning strategic accounts and driving their growth. Lead renewals, engage stakeholders, and optimize processes to enhance customer experience and advocacy in a...

Optimize service delivery processes by leading cross-functional teams, engaging stakeholders, and driving continuous improvement initiatives in a tech-savvy environment focused on service management e...

Take ownership of a high-performing team, driving success for technical customer engagements. Focus on team growth, operational strategy, and strong customer outcomes while collaborating with cross-fu...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Lead the charge in owning customer relationships through the entire commercial lifecycle, driving revenue retention and expansion by collaborating across teams while utilizing AI to enhance efficiency...

Transform change management and communications at an organizational level by developing and executing strategic plans that enhance employee experience and engagement. Collaborate across functions whil...

Champion change management and strategic communications initiatives across the organization. Partner with leaders to enhance employee experience and engagement through tailored strategies, effective c...

Join a dynamic team as a project lead to design, execute, and support biopharmaceutical manufacturing processes. Leverage your expertise to drive technology transfers and ensure compliance while colla...

Transform the web experience through strategic ownership, ensuring alignment with marketing goals and optimizing customer journeys across a B2B SaaS platform. Lead cross-functional teams to enhance en...

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...