Service Delivery Manager Jobs in Cambridge, MA

Join a team that's dedicated to delivering exceptional customer service while driving continuous improvement through strategic relationships. Help shape customer outcomes and ensure satisfaction by ma...

Take ownership of customer relationships by ensuring service excellence and strategic alignment. Drive continuous improvement and governance initiatives, fostering trust with stakeholders and enhancin...

Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...

Drive exceptional client engagement by managing service delivery and operational performance. Build trusted relationships, leverage financial services expertise, and ensure high standards while foster...

Accelerate progress at the intersection of project management and customer relations. This role ensures seamless delivery of services by aligning resources with project demands, proactively managing r...

Unlock potential by leading diverse teams to optimize service delivery, manage client expectations, and drive operational excellence. Collaborate across functions to enhance service processes, deliver...

Grow your career with a leadership role guiding global application support. Drive service delivery, enhance operational processes, and engage with diverse teams across multiple regions to achieve exce...

Transform service delivery across IT Infrastructure and Managed Services. Lead client-facing initiatives that drive operational excellence, modernization, automation, and enhance service quality while...

Shape the future of client delivery by leading cross-functional projects, managing stakeholder relationships, and creating innovative solutions for seamless healthcare experiences. Join a team dedicat...

Drive client success by leading solution delivery, leveraging AI with teams to create innovative applications on the OutSystems platform, and managing professional services engagements to maximize bus...

Manage and drive successful professional service engagements, leveraging AI to deliver innovative solutions. Partner with sales and clients to optimize adoption journeys and achieve growth across dive...

Transform client relationships by driving success outcomes and delivering measurable value. Leverage your ITIL expertise and business acumen to optimize service utilization, enhance customer satisfact...

Join our team to foster strategic client relationships and drive measurable success. As a vital contributor, you'll manage accounts, ensure value realization, and identify growth opportunities while l...

Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...

Transform project delivery by leading multidisciplinary teams to enhance the Advanced Traffic Management Systems. Drive operational excellence while ensuring client satisfaction and guiding strategic...

Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...

Lead the charge in delivering complex technology initiatives by coordinating cross-team efforts and ensuring alignment with business objectives, resulting in successful enterprise outcomes and streaml...

Lead the charge in managing complex power systems studies projects for mission critical facilities, ensuring accurate execution, budget adherence, and client satisfaction while collaborating with inte...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

Join a team that's committed to enhancing IT operations through strategic leadership and innovative problem-solving. Lead impactful projects, mentor staff, and drive improvements in technology service...

Engage with stakeholders to define and drive innovative solutions that enhance customer satisfaction. Oversee delivery teams with a focus on optimizing their performance while ensuring effective commu...

Pioneer project delivery by managing Agile methodologies and leading cross-functional teams. Oversee the product backlog and drive system architecture development to meet dynamic business needs and us...

Unlock potential by leading AI/ML program delivery, ensuring alignment with client expectations while managing risks and coordinating cross-functional teams for successful project execution...

Transform IT operations by establishing automated, self-service systems while ensuring ISO compliance. As a crucial partner across functions, you'll enhance security protocols, streamline workflows, a...