Customer Service Manager Jobs in Charlotte, NC

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Oversee and enhance operational excellence in trading activities by managing a dynamic team, driving process improvements, and collaborating with various functions to ensure the accuracy and efficienc...

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Join a team that's at the forefront of service delivery excellence. Lead dynamic projects, collaborate across various teams, and drive customer satisfaction while ensuring alignment with operational a...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

Elevate operations at our developing call center by leading a dynamic team. You'll enhance performance, optimize staffing, and drive efficiency while fostering talent. Join us in shaping a scalable an...

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...

Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...

Collaborate with stakeholders to enhance client success, drive retention, and execute strategic initiatives. Manage relationships, resolve issues effectively, and leverage data to demonstrate value wh...

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Shape the financial foundation by overseeing daily accounting operations, ensuring accurate reporting, enhancing processes, and driving automation. Collaborate with cross-functional teams to support g...

Join a team that builds and scales high-quality customer support. Lead a skilled group with a focus on coaching, efficiency, and innovation in customer experience while collaborating closely with cros...

Empower client success through strategic relationship management and service delivery oversight. Drive governance, enhance service quality, and ensure client satisfaction for a portfolio of Oracle man...

Lead the implementation of telecommunications services for Business Group customers. Drive operational performance and revenue growth by delivering exceptional customer experiences and fostering cross...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

Advance customer support excellence by leading and mentoring a remote team. Drive operational efficiencies and enhance customer experience while achieving key business metrics. Foster collaboration an...

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

Empower a team of Customer Success Managers to achieve strategic retention goals, enhance customer value, and drive operational excellence across the U.S. Public Sector, ensuring optimal engagement an...

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...