Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$86K - $124K *

Join us to provide high-level technical support for applications and interfaces, enhancing IT tools across the health system. Engage in project management, systems design, and vendor coordination to d...

Morrisville, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Take ownership of comprehensive cyber risk assessments across the enterprise, articulating risks in business terms to ensure informed decision-making by leadership and helping to strengthen the organi...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $150K *

Empower our cybersecurity initiatives by providing strategic leadership and ensuring compliance with DoD standards. Drive enterprise-level security architecture and risk management across multiple Tas...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Create impactful data visualizations and analytics solutions using Microsoft Power BI. Collaborate with cross-functional teams to enhance decision-making for the U.S. Postal Service's Inspector Genera...

Arlington, VARemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$228K - $423K *

Shape the future of cybersecurity by leading secure architecture and engineering initiatives. Collaborate with diverse stakeholders to ensure robust, compliant systems across a complex, multi-partner...

Maryland, USRemote

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Pioneer customer success by guiding AI solution adoption, ensuring effective deployment, training, and integration into workflows. Collaborate with teams to drive measurable operational value and enha...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $97K *

Drive your career with a dynamic role focused on full-stack development, integrating REST APIs, and enhancing legacy applications while ensuring secure coding practices and compliance with accessibili...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $97K *

Join a dynamic team as a Full Stack Developer, where you'll design, code, and deploy innovative solutions, ensuring high-quality software delivery through agile methodologies and secure coding practic...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $97K *

Drive innovation as a Full Stack Developer, crafting robust applications and integrations. Collaborate in agile sprints to enhance VA enterprise services while ensuring secure coding practices and mai...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $97K *

Develop and enhance full-stack applications, integrating REST APIs and ensuring secure coding practices. Collaborate in agile sprints to deliver high-quality software solutions while refactoring legac...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $121K *

Lead impactful training initiatives designed to empower customers globally. Utilize innovative methods and foster strong relationships to enhance learning experiences and drive success across diverse...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $97K *

Lead the charge in developing robust full-stack solutions, enhancing integrations, and ensuring secure coding practices. Collaborate in agile sprints to deliver high-quality software that meets VA sta...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Shape client relationships and drive growth by expanding existing accounts, identifying service opportunities, and delivering tailored managed security solutions that enhance compliance and risk manag...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $175K *

Champion the design and execution of mechanical system upgrades in data centers. Collaborate with diverse teams to ensure project alignment, mitigate risks, and drive continuous improvement in mission...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$146K - $293K *

Drive enterprise sales in Aerospace & Defense, creating strategic opportunities and engaging C-suite executives. Own the full sales cycle, leveraging Siemens' technology to deliver measurable business...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive the vision and growth of Platform & Infrastructure, enhancing team dynamics and collaboration with Product Engineering while optimizing processes and vendor relationships for sustained performan...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Lead the evolution of our Platform & Infrastructure, driving team growth and enhancing collaboration with Product Engineering. Shape processes for monitoring and incident management while optimizing v...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K *

Join a team that's redefining implementation excellence. As a Field Implementation Specialist, you'll execute rollouts, build trust, and enhance departmental engagement, all while traveling extensivel...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $150K *

Join a dynamic team to drive advanced threat hunting strategies, mentor global security teams, and develop innovative cybersecurity scenarios. Leverage your expertise in incident response and AI to en...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $143K *

Drive innovation by leading a team in developing robust applications on the Microsoft Power Platform, focusing on integration, security, and best practices to deliver seamless solutions and enhance bu...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $160K *

Elevate People Technology by optimizing systems and processes, ensuring data integrity, and enhancing user experiences. Collaborate with cross-functional teams to drive efficiency and support a fast-p...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Help us drive growth by managing key accounts and generating new business opportunities. Leverage your consultative sales skills to build relationships and deliver tailored solutions for enterprise cl...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$73K - $110K *

Lead impactful projects to enhance Apptio TBM solutions, driving cost transparency, benchmarking, and strategic planning through collaboration with IT and business partners in a fully remote environme...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$118K - $139K *

Develop innovative software solutions by leveraging your expertise in modern frameworks and agile practices. Collaborate with cross-functional teams to enhance system performance and scalability while...

Pittsburgh, PARemote

1 month ago

  •   Less than 5 years exp.  •   Business Services

$108K - $130K *

Unlock the potential of industrial data by developing and deploying AI solutions that drive operational excellence. Collaborate with clients to translate business needs into technical solutions, ensur...

Chesterfield, VARemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.