IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
$80K - $95K *
Join a team that's transforming local government operations through innovative SaaS implementations. Lead complex projects, collaborate with clients, and drive measurable outcomes while enhancing your...
2 weeks ago
Senior Support Solutions Specialist
$85K - $95K *
Join as a critical team member to manage and enhance productivity platforms, ensuring stability, security, and user satisfaction. Collaborate across teams to drive operational maturity and navigate co...
Reposted 4 days ago
Digital Enablement & AI Specialist
$80K - $120K *
Transform the workplace experience by enabling colleagues to leverage technology and AI tools. Collaborate across teams to develop training programs, create valuable resources, and enhance productivit...
Reposted 2 weeks ago
Critical Mechanical Systems Specialist
$110K - $130K *
Advance mechanical systems readiness by overseeing commissioning, conducting site inspections, and ensuring operational efficiency across critical infrastructure. Collaborate cross-functionally to enh...
1 week ago
Systems Administrator - Team Lead
$130K - $145K *
Lead the charge in providing technical oversight and mentorship for a Systems Administration team, ensuring the security, performance, and availability of critical enterprise IT infrastructure while r...
4 weeks ago
$61K - $129K *
Drive change management initiatives within a dynamic Agile environment, enhancing operational efficiency and security. Collaborate with cross-functional teams to implement best practices and ensure co...
5 days ago
Digital Communications Automation Specialist
$70K - $126K *
Drive impactful digital content development through Salesforce Marketing Cloud, managing cross-functional communication strategies to enhance member engagement and optimize performance metrics for eff...
1 week ago
Digital Communications Automation Specialist
$70K - $126K *
Transform member engagement by developing digital content through Salesforce Marketing Cloud. Collaborate across teams to manage communication strategies, analyze performance metrics, and enhance user...
1 week ago
Manager, IT Support and Service
$103K - $115K *
Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...
1 week ago
Cybersecurity Lead / ISSM Support
$120K - $145K *
Champion cybersecurity excellence by leading governance, risk management, and compliance efforts. Drive remediation activities and ensure the protection of critical systems while translating complex f...
2 weeks ago
Senior Optical Transport Implementation Engineer - Pub Sec
$93K - $124K *
Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...
Reposted 3 weeks ago
$120K - $170K *
Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...
2 weeks ago
$110K - $130K *
Empower your career by leading IT security initiatives, assessing risks, and driving remediation efforts across the enterprise. Collaborate with cross-functional teams to enhance security posture and...
Reposted today
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
1 week ago
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...
1 week ago
$110K - $130K *
Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...
3 weeks ago
Lead Support Specialist, Digital Banking
$80K - $95K *
Unlock potential by leading a dynamic support team, resolving complex digital banking issues, and enhancing service delivery. Drive operational excellence while mentoring junior specialists and collab...
4 days ago
$148K - $263K *
Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...
3 weeks ago
$80K - $95K *
Deliver impactful IT solutions by owning and enhancing infrastructure, systems, and processes that ensure operational integrity and security while collaborating with teams to meet business needs as th...
Reposted 6 days ago
Program Manager, Data Center and AI
$117K - $147K *
Empower multi-site data center and AI infrastructure programs valued at $25M+, leading diverse teams to ensure successful delivery, budget management, and customer satisfaction while driving executive...
1 week ago
Sr. People Operations Specialist
$80K - $100K *
Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...
1 month ago
$104K - $156K *
Lead the design, development, and integration of AI applications that enhance business operations. Collaborate with cross-functional teams to deliver technical solutions while maintaining security, re...
Reposted 3 days ago
Senior Technology & Systems Consultant
$130K *
Join a dynamic team to manage client technologies, mentor peers, and deliver IT assessments. This hands-on role emphasizes client service and consultant development, ensuring optimal performance acros...
2 weeks ago
Information Security Specialist-Analyst II/Information Solutions
$80K - $95K *
Join a dynamic team to enhance governance, risk management, and compliance efforts. Collaborate with stakeholders to improve operational outputs and protect vital information assets in support of acad...
2 days ago
Digital Support Automation Engineer
$99K - $136K *
Drive enterprise digital support innovation by owning platform strategy, standards, and automation frameworks. Collaborate across functions to translate business needs into scalable solutions, influen...
Reposted 1 week ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.