IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
IT Service Management Specialist
$80K - $95K *
Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...
2 weeks ago
DevSecOps Engineer / Security Specialist
$95K - $125K *
Join a dynamic team to enhance security in CI/CD pipelines, integrating advanced scanning tools and hardening infrastructure across cloud platforms. Drive vulnerability management and ensure complianc...
1 week ago
DevSecOps Engineer / Security Specialist
$95K - $125K *
Elevate security practices by integrating SAST/DAST into CI/CD pipelines, hardening infrastructure with Ansible, and ensuring compliance with federal standards. Collaborate on vulnerability management...
1 week ago
Senior Technical Support Specialist
$71K - $109K *
Engage with enterprise customers as a Senior Technical Support Specialist, providing expert guidance on complex compliance workflows and integrations. Drive resolution of critical issues while ensurin...
1 week ago
$110K - $225K *
Optimize mission-critical media processing workflows by serving as a technical anchor, resolving urgent support requests, and collaborating with cross-functional teams to enhance application performan...
Yesterday
Specialist, Technology Solutions
$90K - $100K *
Transform business needs into actionable requirements, driving system enhancements and operational improvements. Collaborate across teams to ensure clarity and alignment, leveraging data analysis and...
Reposted 3 days ago
$95K - $115K *
Elevate your career by owning IT operations, enhancing security, and automating workflows in a fully remote environment. Collaborate with teams to resolve complex issues and streamline processes while...
Reposted 3 days ago
Cycle Support & Technical Test Analyst , Senior Associate
$66K - $106K *
Shape the future of technical support by ensuring reliable operation of Shared System Maintainer cycles. Collaborate with developers and analysts to enhance testing environments and troubleshoot issue...
1 week ago
IT Administrator, Business Applications
$115K - $151K *
Administer and enhance collaboration platforms, ensuring seamless integration and automation across teams. Collaborate with cross-functional departments to optimize workflows and improve operational e...
1 week ago
$110K - $120K *
Take ownership of client onboarding by guiding users through configuration, data migration, and training while collaborating across teams to ensure seamless implementation and long-term partnership su...
Reposted 3 days ago
Advanced Specialist, Technology Solutions
$110K - $120K *
Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...
Reposted 6 days ago
$110K - $130K *
Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...
1 week ago
Asset / Equipment Specialist (Junior)
$70K - $100K *
Unlock potential by managing asset accountability and lifecycle activities, ensuring accurate records and compliance for Government-Furnished Property. Collaborate with teams to support audits, invent...
Today
Associate Engineer - Infrastructure & Integrations Support
$73K - $91K *
Engage in operational support for enterprise infrastructure and integration applications. Utilize your expertise in Linux and Windows environments, scripting, and automation to enhance reliability and...
Reposted today
Information Security Specialist/Engineer III (Cyber Defense) - Information Solutions
$100K - $120K *
Drive enterprise cyber defense by enhancing threat intelligence, incident response, and vulnerability management. Collaborate with stakeholders to mitigate risks and improve security operations while...
5 days ago
SENIOR TECHNOLOGY SPECIALIST - VIRTUAL DESKTOP PLATFORMS
$95K - $115K *
Engineer cutting-edge Virtual Desktop Infrastructure and Linux platforms, driving automation and operational excellence. Collaborate with teams to enhance user experience and modernize infrastructure...
Reposted yesterday
$95K - $115K *
Join a dynamic team to design and enhance SharePoint solutions for Permits and District Offices. Lead process improvements, translate business needs into user stories, and mentor junior staff while en...
Yesterday
IT Service Desk Specialist III
$80K - $95K *
Empower our IT Service Desk by leading remote support for 1000+ associates. Drive ITIL-aligned processes, mentor a technical team, and enhance service delivery to align with business goals and custome...
Yesterday
Configuration Management Specialist
$85K - $90K *
Elevate the future of U.S. Coast Guard acquisitions by managing configuration processes for the Waterways Commerce Cutter. Collaborate with teams to ensure compliance and accuracy in documentation and...
2 weeks ago
Technical Support Specialist - HVAC
$166K - $195K *
Collaborate with cross-functional teams to deliver exceptional technical support and training. Shape customer experiences by resolving issues efficiently and maintaining strong relationships while ens...
4 weeks ago
IT Tech Lead - Enterprise Automation
$110K - $130K *
Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...
3 weeks ago
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
3 weeks ago
Senior Systems Support Professional
$80K - $95K *
Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...
2 weeks ago
$90K *
Develop and maintain IT infrastructure solutions, ensuring optimal performance and security. Collaborate with teams to implement software, provide training, and enhance systems, while driving innovati...
2 days ago
$115K - $130K *
Join a dynamic team as you provide essential IT support to a distributed workforce. Leverage your troubleshooting skills to resolve technical issues, enhance user experience, and contribute to a colla...
Reposted 1 week ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.