IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$83K - $118K *
Unlock your potential by leading complex IT/SaaS projects, driving execution, and enhancing business processes. Collaborate with diverse teams to ensure project success while utilizing Agile methodolo...
2 weeks ago
Sr. Practice Manager -- Data Platforms
$150K - $190K *
Lead the charge in shaping data platform strategies and governance, driving innovative solutions and team development. Collaborate with partners to enhance AI readiness and ensure successful technical...
1 week ago
$135K - $160K *
Transform AI agent systems by owning technical decisions and delivery from design to production. Collaborate with stakeholders, develop workflows, and ensure reliability while mentoring engineers and...
3 weeks ago
Senior Software Business Analyst
$107K - $147K *
Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...
Today
$135K - $160K *
Unlock potential by designing and building scalable backend systems using Python. Collaborate with a dynamic team to enhance cloud-native applications and optimize performance in a distributed environ...
Today
$138K - $192K *
Help us empower customers to innovate in communications as a Principal Presales Engineer. Drive technical pre-sales engagements, establish trust, and provide solutions. Collaborate with teams to desig...
3 weeks ago
$97K - $121K *
Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...
1 week ago
$130K - $155K *
Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...
4 days ago
EHR Security Coordinator - Remote, NC
$80K - $95K *
Join a dynamic team ensuring EHR system security through effective management of access controls, security audits, and compliance with regulations. Collaborate with IT and clinical teams to protect pa...
4 weeks ago
Senior Cyber Software Engineer
$179K - $228K *
Join a team of engineers solving complex networking and security challenges through low-level software development for critical communication systems. Engage in hands-on programming that directly impa...
3 weeks ago
Senior Engineering Project Manager - Connectivity
$120K - $140K *
Transform your career by leading complex design change projects from inception to execution. Collaborate with cross-functional teams, manage substantial budgets, and drive innovation in a fast-paced e...
Yesterday
Vice President, Enterprise Sales - Midwest (Remote, USA)
$180K - $220K *
Elevate your career by leading a dynamic sales team to drive revenue growth, build strategic relationships, and implement innovative sales strategies across the Midwest region. Partner with us to insp...
1 week ago
$125K - $150K *
Champion security excellence by driving secure SDLC practices, managing compliance, and leading incident response. Collaborate with DevOps and ensure robust risk management practices to protect vital...
Reposted 3 weeks ago
$113K - $169K *
Join a team that's shaping the future of software applications by providing technical expertise and customer solutions. Collaborate with cross-functional teams to drive product development and enhance...
1 week ago
$120K - $200K *
Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...
Reposted 2 weeks ago
Principal Technical Consultant - Forward Deployed Engineer, AI Security
$200K - $230K *
Lead a team that operationalizes advanced AI security solutions for enterprises, ensuring integration and compliance across environments. Collaborate with stakeholders to translate requirements into e...
3 weeks ago
$114K - $252K *
Lead architectural vision for Hardware Asset Management solutions on ServiceNow. Design, implement, and optimize comprehensive lifecycle strategies while collaborating with stakeholders to drive innov...
Reposted 1 week ago
Staff Software Developer (9/26)
$160K - $208K *
Join us to lead complex technical challenges as a Staff Software Developer! You'll drive high-impact outcomes through collaborative coding, mentoring, and innovative problem-solving using AI-enabled t...
1 month ago
$500K+*
Drive end-to-end delivery across technology streams, leading cross-functional teams to ensure alignment, transparency, and success in high-visibility projects. Collaborate with stakeholders and manage...
Reposted 3 days ago
$100K - $110K *
Unlock potential by creating clear, accessible documentation for federal programs. Collaborate with experts to transform complex regulations into user-friendly materials, ensuring compliance and accur...
2 weeks ago
Web & Application Administrator
$110K - $130K *
Drive the migration and sustainment of web applications on Azure, providing expertise in cloud architecture, infrastructure implementation, and ongoing support for enterprise systems, while collaborat...
4 weeks ago
$150K - $180K *
Transform the infrastructure landscape by leading Site Reliability Engineering and platform architecture for global expansion, ensuring reliability, cost efficiency, and compliance across multiple ser...
Yesterday
Sr. Manager, Identity and Access Management
$190K - $225K *
Join a team that's dedicated to shaping the future of identity management by leading security strategies, architecting robust solutions, and optimizing user access processes in a dynamic, tech-driven...
4 weeks ago
$97K - $109K *
Join a team that's redefining customer engagement by providing technical expertise and tailored solutions during the pre-sales process. Collaborate with sales and services to ensure seamless transitio...
1 week ago
ServiceNow Training Specialist
$92K - $153K *
Lead the charge in transforming client operations through innovative ServiceNow solutions. Collaborate with stakeholders and technical teams to streamline processes, enhance functionalities, and ensur...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.