IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$104K - $130K *

Empower your career by designing, deploying, and optimizing cutting-edge AI & ML infrastructures in dynamic client environments. Collaborate with cross-functional teams to drive innovation and excelle...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$128K - $214K *

Champion user research strategies that shape digital experiences by turning data into actionable insights, collaborating across teams to enhance user engagement and optimize web performance globally...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Partner with us to deliver tailored solutions and in-depth demos, supporting a dynamic sales pipeline. Leverage your technical expertise to drive customer success and collaborate with teams to enhance...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$199K - $270K *

Unlock the potential of our engineering teams as you lead the evolution of our site reliability strategy, set standards for reliability, and drive initiatives that enhance operational performance and...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$151K - $215K *

Innovate global technology procurement strategies, optimizing spend and supplier relationships. Collaborate with cross-functional teams to enhance value creation and drive efficiency across technology...

New York, NYRemote

2 days ago

  •   8 - 10 years exp.  •   Media

$170K - $200K *

Lead the charge in designing and operating high-impact identity systems, driving medium-to-large projects from ambiguity to delivery while ensuring reliability and quality across the enterprise identi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$162K - $211K *

Join a dynamic engineering team to build and maintain production platforms, driving architectural decisions and mentoring junior engineers while ensuring system reliability and integration with IT Sec...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$94K - $118K *

Unlock potential by driving application security initiatives through innovative tooling and automation. Collaborate closely with engineering teams to safeguard cloud platforms and implement security b...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Pioneer innovative solutions by leading complex transformation programs. Manage multi-million dollar budgets and drive effective program delivery, ensuring governance and seamless transitions across d...

Quebec, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $202K *

Engineer robust data platforms by designing scalable pipelines and APIs that support AI-driven healthcare applications, ensuring high performance, security, and operational excellence in a collaborati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$154K - $260K *

Develop AI-driven workflows to enhance CI/CD systems, ensuring safe, efficient software delivery. Collaborate with teams to reduce tech debt and improve production reliability while scaling engineerin...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $185K *

Join a growing aerospace organization to design and develop backend software for remote sensing systems, influencing the entire operational structure through autonomous project ownership and collabora...

Arlington, VARemote

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Optimize Linux/Unix systems through administration, troubleshooting, and proactive monitoring. Drive operational excellence by managing software, resolving incidents, and ensuring compliance while tra...

Pennsylvania, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$125K - $140K *

Join a team that’s revolutionizing the publishing industry as a skilled SAP BTP Developer. You will design, implement, and maintain innovative SAP solutions that enhance our technology landscape and d...

New York, NYRemote

1 month ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Drive successful project delivery in the Telco services sector by managing complex initiatives, collaborating with stakeholders, and ensuring alignment with business goals while maintaining timelines...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Help us enhance our Identity & Access Management systems by engineering and implementing advanced IGA solutions. Collaborate with stakeholders to ensure secure, compliant, and efficient identity gover...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$189K - $259K *

Unlock operational success by leading global strategy and performance in Customer Success Operations, driving data-driven insights, seamless processes, and effective stakeholder engagement to enhance...

Colorado, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's transforming higher education through technical modernization, leveraging your expertise in Colleague solutions to guide clients in successful migrations to cloud-based systems, enh...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform the integration landscape by designing and managing CI/CD pipelines, APIs, and infrastructure for hybrid environments, ensuring seamless operations and high-quality software delivery for mis...

San Antonio, TXRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Shape the future of patient services by ensuring timely delivery of features and integrations. Collaborate across teams to enhance operational efficiency in a compliance-heavy environment, driving inn...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Champion innovation by leading the development of a modern auction platform, collaborating across teams to deliver scalable, maintainable software solutions that enhance digital marketplace operations...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$130K - $260K *

Lead the charge in establishing security governance and standards for the ServiceNow platform. Collaborate across teams to define security strategy, evaluate risks, and enhance security capabilities...

Rhode Island, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Analyze and optimize engineering services operations, leading a customer-focused team to enhance service delivery, efficiency, and profitability while fostering strong client relationships and continu...

Holland, MIRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to enhancing automation solutions through troubleshooting, programming, and customer collaboration. Leverage your skills to improve machinery performance and ensure seamle...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $135K *

Transform healthcare by developing cloud-native solutions that enhance radiology workflows. As a Senior Software Developer, you'll lead full-stack projects on AWS, ensuring quality and security while...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.