IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$90K - $110K *
Elevate your career by providing advanced technical support and automating workflows. Collaborate with engineering teams to solve complex issues and enhance customer satisfaction while using your expe...
4 weeks ago
Field Service Technician (Engineer) - Inspection
$83K - $104K *
Unlock potential by optimizing vision systems for pharmaceutical inspections, collaborating on AI technologies, and ensuring customer satisfaction through expert support and training. Travel required...
Today
Field Service Technician (Engineer) - Inspection
$83K - $104K *
Join a team that's dedicated to optimizing vision systems for pharmaceutical inspections. You'll travel extensively to support installations, training, and maintenance, ensuring top-notch performance...
Today
Infrastructure Support Engineer
$93K - $179K *
Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...
1 week ago
$105K - $149K *
Lead the charge in safeguarding our IT environment by managing security incidents, collaborating across teams, and enhancing our incident response capabilities to ensure compliance and protection agai...
2 days ago
IT Tech Lead - Enterprise Automation
$110K - $130K *
Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...
1 week ago
Dedicated Support Engineer - Toronto
$110K - $130K *
Serve as a trusted partner for Premium Support customers, using advanced troubleshooting skills to resolve complex technical issues and enhance system resilience. Collaborate with cross-functional tea...
3 weeks ago
$95K - $115K *
Build robust software solutions by developing application and test code, while steering implementation decisions in a collaborative Agile environment. Contribute to complex architectures using modern...
4 weeks ago
Support Engineer, U.S. Government Support
$95K - $160K *
Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...
2 weeks ago
Systems Engineer - Research Infrastructure & Lab Platforms - Government Customer
$120K - $140K *
Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...
Reposted 3 days ago
Infrastructure & Security Engineer
$110K - $130K *
Lead the charge in engineering and securing infrastructure while ensuring compliance with federal cybersecurity standards. Collaborate cross-functionally to develop robust solutions that protect sensi...
4 weeks ago
$80K - $95K *
Advance your career by providing expert E175 engineering support, analyzing technical problems, coordinating maintenance solutions, and delivering training to enhance operational excellence and client...
3 weeks ago
$83K - $125K *
Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...
Today
$110K - $130K *
Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...
1 week ago
Senior Technical Support Engineer
$100K - $120K *
Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...
Reposted 2 weeks ago
IT Infrastructure Design Engineer
$100K - $120K *
Join a team that's dedicated to innovation and excellence, driving projects from concept to completion. Collaborate with cross-functional teams to enhance product development and ensure quality standa...
2 weeks ago
Operational Technology (OT) Engineer
$76K - $118K *
Explore a pivotal role in enhancing operational technology solutions for Army facilities. Collaborate with diverse teams to ensure system security, reliability, and compliance while supporting moderni...
6 days ago
Senior Technical Support Engineer - Customer Support (all genders)
$100K - $120K *
Unlock potential by resolving complex technical issues for enterprise clients. Collaborate with teams to improve processes, enhance system performance, and drive customer satisfaction through effectiv...
3 weeks ago
$83K - $124K *
Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...
Today
$90K - $115K *
Deliver expert-level service on CT, MR, and X-ray equipment, ensuring optimal performance through preventive maintenance, troubleshooting, and emergency repairs across healthcare facilities in a multi...
2 weeks ago
$185K - $260K *
Join us in shaping the future of our AI infrastructure! Leverage your expertise to build and scale our cloud systems, ensuring reliability and security as we meet the demands of enterprise clients and...
Reposted 3 weeks ago
$96K - $129K *
Join us to oversee daily IT operations for critical Public Safety systems. Lead a team, enhance service quality, and ensure compliance while collaborating with various stakeholders to implement upgrad...
5 days ago
$78K - $105K *
Shape your career with this multifaceted role, providing expert Level 2-3 product support while collaborating with cross-functional teams to resolve technical issues and enhance product experience for...
3 weeks ago
ATC Deployment Enablement Manager
$132K - $208K *
Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...
Today
$100K - $110K *
Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.