IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$90K - $110K *

Elevate your career by providing advanced technical support and automating workflows. Collaborate with engineering teams to solve complex issues and enhance customer satisfaction while using your expe...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $104K *

Unlock potential by optimizing vision systems for pharmaceutical inspections, collaborating on AI technologies, and ensuring customer satisfaction through expert support and training. Travel required...

Allendale, NJRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Join a team that's dedicated to optimizing vision systems for pharmaceutical inspections. You'll travel extensively to support installations, training, and maintenance, ensuring top-notch performance...

Raleigh, NCRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$93K - $179K *

Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...

San Antonio, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $149K *

Lead the charge in safeguarding our IT environment by managing security incidents, collaborating across teams, and enhancing our incident response capabilities to ensure compliance and protection agai...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...

Ohio, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Serve as a trusted partner for Premium Support customers, using advanced troubleshooting skills to resolve complex technical issues and enhance system resilience. Collaborate with cross-functional tea...

Ontario, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Build robust software solutions by developing application and test code, while steering implementation decisions in a collaborative Agile environment. Contribute to complex architectures using modern...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $160K *

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...

RemoteRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in engineering and securing infrastructure while ensuring compliance with federal cybersecurity standards. Collaborate cross-functionally to develop robust solutions that protect sensi...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Advance your career by providing expert E175 engineering support, analyzing technical problems, coordinating maintenance solutions, and delivering training to enhance operational excellence and client...

Dallas, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$83K - $125K *

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...

Ashburn, VARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to innovation and excellence, driving projects from concept to completion. Collaborate with cross-functional teams to enhance product development and ensure quality standa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $118K *

Explore a pivotal role in enhancing operational technology solutions for Army facilities. Collaborate with diverse teams to ensure system security, reliability, and compliance while supporting moderni...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by resolving complex technical issues for enterprise clients. Collaborate with teams to improve processes, enhance system performance, and drive customer satisfaction through effectiv...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$83K - $124K *

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $115K *

Deliver expert-level service on CT, MR, and X-ray equipment, ensuring optimal performance through preventive maintenance, troubleshooting, and emergency repairs across healthcare facilities in a multi...

North Carolina, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$185K - $260K *

Join us in shaping the future of our AI infrastructure! Leverage your expertise to build and scale our cloud systems, ensuring reliability and security as we meet the demands of enterprise clients and...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $129K *

Join us to oversee daily IT operations for critical Public Safety systems. Lead a team, enhance service quality, and ensure compliance while collaborating with various stakeholders to implement upgrad...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$78K - $105K *

Shape your career with this multifaceted role, providing expert Level 2-3 product support while collaborating with cross-functional teams to resolve technical issues and enhance product experience for...

Vancouver, BCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$132K - $208K *

Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...

Colorado, USRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$100K - $110K *

Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.