Epic Support Analyst Jobs in Boston, MA

Shape the future of digital customer support by leading strategic initiatives for self-serve channels. Drive modernization efforts, manage program teams, and influence stakeholders to enhance user exp...

Champion AI adoption by leading complex deployments and strategic initiatives. Shape the future of the GAIL program through mentorship, tooling improvements, and high-stakes engagements, ensuring exce...

Unlock potential by driving new business with large enterprises, building trusted relationships with executive buyers, and guiding complex sales from discovery to close, while collaborating across tea...

Join a team that's building an AI-ready data foundation for marketing and GTM. You'll design, govern, and analyze data models, ensuring reliable insights for strategic decision-making across the organ...

Shape the future of customer solutions by leading implementations and driving adoption of innovative technologies. Collaborate with teams to deliver tailored architectural designs that meet strategic...

Join a team that's shaping the future of financial data sharing. As a Senior Business Analyst, you'll collaborate with cross-functional teams to translate customer needs into scalable solutions, enhan...

Unlock potential by leading enterprise AI governance initiatives, ensuring compliance and risk management while advising stakeholders on responsible AI practices and policies. Drive effective governan...

Unlock potential by managing a diverse portfolio of customer accounts, focusing on strategic retention and growth. Collaborate cross-functionally to optimize outcomes and proactively engage clients fo...

Lead strategic customer accounts, driving revenue growth and retention through consultative selling and cross-functional collaboration. Develop account strategies and manage complex negotiations to al...

Collaborate to support and enhance critical production applications, ensuring seamless operations and automation. Engage in troubleshooting, process improvement, and user education while thriving in a...

Transform product strategy by leading impactful initiatives that enhance user experience and drive growth. Collaborate with cross-functional teams to deliver innovative solutions that delight customer...

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...

Drive customer success by delivering expert UAS support, training, and demonstrations. Collaborate with sales and program teams to enhance operational effectiveness and ensure mission readiness for de...

Shape customer success by managing a $2.5M ARR portfolio, driving growth through strategic insights, relationship building, and proactive problem-solving. Collaborate across teams to ensure customer s...

Unlock your potential by designing and deploying AI applications that enhance audit processes and operational efficiency. Collaborate with cross-functional teams to shape innovative solutions in a dyn...

Shape the future of AI by partnering with customers to design and deliver innovative data solutions. Collaborate with a senior team to tackle complex challenges and transform vague requests into actio...

Drive global IT leadership by establishing a secure, scalable technology environment. Shape data and AI strategies, build and lead an internal IT team, and collaborate with executives to advance organ...

Drive your career forward by cultivating relationships and achieving growth in enterprise accounts. Leverage your sales expertise to influence decision-makers and deliver tailored solutions across div...

Empower customer satisfaction by leading technical support strategies, resolving complex issues, and mentoring a skilled team. Collaborate cross-functionally to enhance product performance and drive c...

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

Empower teams by leading the technical vision and delivery standards for ServiceNow. Drive high-quality implementations across engagements while mentoring talent and collaborating with management to e...

Unlock potential by driving customer growth and engagement through consultative selling, leveraging AI insights to enhance account strategies and foster strong relationships with existing clients and...

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

Collaborate with clients to foster adoption and maximize use of a SaaS platform, providing training and support while driving user satisfaction and engagement through effective strategies and insights...

Optimize enterprise sales strategies by managing key accounts and driving revenue growth. Collaborate with C-level executives to implement effective solutions, leveraging your expertise in technology...