Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$77K - $104K *
Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...
2 days ago
$80K - $110K *
Optimize SharePoint and M365 environments through strategic administration, data migration, and user adoption initiatives. Collaborate with stakeholders to design workflows and improve digital busines...
2 weeks ago
$120K - $180K *
Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...
1 week ago
Director Commercial Development, DPS
$163K - $265K *
Elevate growth by leading the development of business strategies and commercial offerings for the Integrated Biologics Platform, ensuring alignment with profitability and strategic objectives througho...
2 weeks ago
$148K - $204K *
Drive growth by leading a high-performing sales team, expanding market share, and fostering key customer relationships within strategic Data Center accounts to achieve revenue and profitability goals...
3 weeks ago
Senior Technical Support Engineer
$80K - $100K *
Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...
3 days ago
Team Lead, Solutions Engineering (Post-Sales)
$150K - $170K *
Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...
2 weeks ago
$120K - $150K *
Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...
Reposted 4 days ago
$96K - $132K *
Help us enhance healthcare systems by providing exceptional technical support and solutions. Collaborate with diverse teams to optimize software performance, manage client inquiries, and drive improve...
1 week ago
$120K - $150K *
Accelerate customer success by leading global education strategies to enhance engagement, adoption, and long-term value realization for a diverse client base in a fast-paced SaaS environment...
Reposted yesterday
Group Product Manager II, Creative Tech
$195K - $402K *
Develop innovative creative technology products and tooling, enhancing TV commercial optimization by leveraging AI and dynamic creative methods to achieve customer success and drive performance insigh...
3 weeks ago
$83K *
Deliver exceptional technical service by installing, troubleshooting, and training on packaging equipment with a focus on customer satisfaction and support for control systems. Cultivate new business...
2 weeks ago
$90K - $120K *
Elevate your career as you leverage technical expertise to provide exceptional SaaS solutions, ensuring operational continuity and client satisfaction through effective support and collaboration acros...
2 weeks ago
Director, Business Systems Technology
$160K - $180K *
Lead the charge in evolving our technology ecosystem by architecting high-velocity delivery models and integrating AI-driven solutions to enhance operational efficiency and decision-making across the...
2 weeks ago
$120K - $150K *
Champion operational excellence by leading field teams towards efficiency, tracking financial performance, and executing day-to-day operations while nurturing a culture of accountability and communica...
3 weeks ago
Account Executive / Client Director
$100K - $150K *
Drive enterprise growth by crafting strategic relationships and navigating complex sales cycles in the fast-paced AI infrastructure market. Help organizations evolve their data-centric systems and bec...
3 weeks ago
$90K - $120K *
Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...
4 days ago
$72K - $90K *
Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...
2 weeks ago
$174K - $312K *
Drive identity innovation by leading IAM Engineering, ensuring secure and scalable platforms for workforce and non-human identities while guiding teams towards excellence in modern identity solutions...
2 weeks ago
Senior Director, Customer Support
$184K - $276K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
2 weeks ago
Director, Information Technology (IT)
$150K - $190K *
Manage and strengthen IT infrastructure, driving innovation and compliance in a scalable, automated, remote-first environment. Lead IT operations, supporting teams that deliver technology for global p...
2 weeks ago
TECHNICAL PRODUCT MANAGER - LOW VOLTAGE
$90K - $130K *
Join a team that's redefining low-voltage infrastructure solutions. Lead product strategy and technical enablement while collaborating with engineering, sales, and vendor partners to deliver future-re...
3 weeks ago
Enterprise Technical Support Engineer
$90K - $120K *
Champion technical excellence by supporting enterprise customers with API integrations and custom solutions, ensuring optimal performance and a high-quality support experience in a collaborative globa...
1 week ago
IT Support Admin – Executive Briefing Center (EBC)
$85K - $120K *
Shape the future of executive engagements by ensuring flawless technical operations at our Executive Briefing Center. Collaborate with leadership to deliver tailored tech solutions that enhance client...
3 weeks ago
$97K - $165K *
Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...
3 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.