Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$100K - $120K *
Drive customer success as the primary contact for support and operational health, ensuring exceptional service delivery and proactive risk management while collaborating with cross-functional teams to...
2 weeks ago
Director, Professional Services (North America)
$168K - $227K *
Lead the charge in managing a high-performing team while driving commercial success and customer satisfaction across NAM platform services in a dynamic scientific software environment...
3 weeks ago
$95K - $115K *
Play a key role in enhancing our security posture by managing vulnerabilities, developing policies, and leading compliance efforts. Collaborate with cross-functional teams to drive continuous improvem...
2 weeks ago
$150K - $180K *
Join a team that's dedicated to designing and delivering innovative software solutions. Collaborate with passionate developers to enhance stability and performance while bringing cutting-edge cloud st...
3 weeks ago
$110K - $150K *
Tackle the challenge of leading our Product organization. Guide a team in establishing a robust product operating system while maintaining high standards in product judgment and decision-making across...
3 weeks ago
$110K - $130K *
Lead and develop a high-performing Sales Engineering team, driving success through strategic partnership, technical expertise, and process optimization in the fast-paced digital dentistry industry...
2 days ago
$173K - $240K *
Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...
2 weeks ago
$120K - $145K *
Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...
2 weeks ago
Mgr, Automation and Support Systems
$98K - $141K *
Drive efficiency and reliability by leading a team of Controls Engineers to enhance regional plant technology and optimize machine processes, ensuring consistent implementation of industry standards a...
3 weeks ago
Managing Director, Product Training
$120K - $150K *
Accelerate progress at customer education by designing impactful learning programs. Lead a dynamic team to deliver engaging training that drives product success and customer satisfaction while collabo...
4 weeks ago
Product Management - Rimini Consult Director
$165K - $246K *
Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...
Reposted yesterday
Product Support Engineer (US based)
$70K - $120K *
Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...
3 weeks ago
$170K - $215K *
Deliver strategic growth through partnerships, overseeing commercial initiatives and team leadership while collaborating cross-functionally to identify, negotiate, and implement impactful alliances in...
5 days ago
Senior Technical Program Manager - Lab & Hardware
$125K - $150K *
Drive the lab consolidation initiative and manage hardware support to ensure seamless R&D operations. Coordinate with cross-functional teams to secure resources and timelines for engineering projects...
3 weeks ago
Principal Engineer, Service Delivery
$122K - $158K *
Lead the transformation of service delivery in large-scale data center environments. Utilize your expertise to enhance customer satisfaction while driving operational efficiencies and strategic initia...
2 days ago
$170K - $190K *
Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...
Yesterday
Client Success Director - Microsoft
$130K - $160K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
Reposted 3 weeks ago
$127K - $165K *
Transform sales strategies within the tourism technology sector by leading a dynamic team of Account Executives. Drive revenue growth, enhance customer relationships, and ensure operational excellence...
2 weeks ago
$80K - $95K *
Partner with us to drive sales and technical support within your region. You'll establish service goals, build customer relationships, and implement strategies to enhance our industry standing while m...
1 week ago
Associate Director, Direct I/O
$90K - $115K *
Transform media strategies and lead planning across traditional and digital platforms. Collaborate with teams to innovate client solutions, drive performance, and elevate team capabilities in a fast-p...
1 week ago
$150K - $180K *
Lead the charge in optimizing features for distributed storage systems, focusing on diagnosing bottlenecks, enhancing scalability, and improving infrastructure for data-intensive workloads through col...
3 weeks ago
$80K - $90K *
Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...
Yesterday
Director, Software Engineering
$217K - $242K *
Engage engineering talent to drive scalable, AI-powered solutions within a complex cloud ecosystem. Lead a large team, partner with cross-functional stakeholders, and establish a strategic vision that...
3 weeks ago
Director, Software Engineering
$211K - $234K *
Empower teams by leading a large engineering organization focused on innovative software solutions. Collaborate with cross-functional partners to align engineering strategy with business goals and dri...
3 weeks ago
Sr Tech Support Engineer MI -2
$91K - $104K *
Unlock your potential as you navigate complex technical challenges, providing expert support on our Synapse products. Collaborate with cross-functional teams to deliver innovative solutions and elevat...
1 week ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.