Move Up with Director, Technical Support Jobs at Ladders

Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.

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As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.

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$77K - $104K *

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Optimize SharePoint and M365 environments through strategic administration, data migration, and user adoption initiatives. Collaborate with stakeholders to design workflows and improve digital busines...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $180K *

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$163K - $265K *

Elevate growth by leading the development of business strategies and commercial offerings for the Integrated Biologics Platform, ensuring alignment with profitability and strategic objectives througho...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$148K - $204K *

Drive growth by leading a high-performing sales team, expanding market share, and fostering key customer relationships within strategic Data Center accounts to achieve revenue and profitability goals...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $100K *

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $170K *

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$96K - $132K *

Help us enhance healthcare systems by providing exceptional technical support and solutions. Collaborate with diverse teams to optimize software performance, manage client inquiries, and drive improve...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Accelerate customer success by leading global education strategies to enhance engagement, adoption, and long-term value realization for a diverse client base in a fast-paced SaaS environment...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$195K - $402K *

Develop innovative creative technology products and tooling, enhancing TV commercial optimization by leveraging AI and dynamic creative methods to achieve customer success and drive performance insigh...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$83K *

Deliver exceptional technical service by installing, troubleshooting, and training on packaging equipment with a focus on customer satisfaction and support for control systems. Cultivate new business...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Elevate your career as you leverage technical expertise to provide exceptional SaaS solutions, ensuring operational continuity and client satisfaction through effective support and collaboration acros...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $180K *

Lead the charge in evolving our technology ecosystem by architecting high-velocity delivery models and integrating AI-driven solutions to enhance operational efficiency and decision-making across the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Champion operational excellence by leading field teams towards efficiency, tracking financial performance, and executing day-to-day operations while nurturing a culture of accountability and communica...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $150K *

Drive enterprise growth by crafting strategic relationships and navigating complex sales cycles in the fast-paced AI infrastructure market. Help organizations evolve their data-centric systems and bec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$72K - $90K *

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$174K - $312K *

Drive identity innovation by leading IAM Engineering, ensuring secure and scalable platforms for workforce and non-human identities while guiding teams towards excellence in modern identity solutions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $276K *

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $190K *

Manage and strengthen IT infrastructure, driving innovation and compliance in a scalable, automated, remote-first environment. Lead IT operations, supporting teams that deliver technology for global p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a team that's redefining low-voltage infrastructure solutions. Lead product strategy and technical enablement while collaborating with engineering, sales, and vendor partners to deliver future-re...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Champion technical excellence by supporting enterprise customers with API integrations and custom solutions, ensuring optimal performance and a high-quality support experience in a collaborative globa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $120K *

Shape the future of executive engagements by ensuring flawless technical operations at our Executive Briefing Center. Collaborate with leadership to deliver tailored tech solutions that enhance client...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$97K - $165K *

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Director, Technical Support?question toggle

    A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.

  • What companies offer Director, Technical Support roles?question toggle

    Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.

  • Why should I use Ladders for my Director, Technical Support job search?question toggle

    Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.