Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.
A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.
Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.
Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.
Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.
$80K - $95K *
Transform sales operations by optimizing systems and processes, enhancing financial visibility, and driving data-driven decision-making across cross-functional teams to boost productivity and profitab...
4 weeks ago
$141K - $226K *
Partner with us to lead enterprise sales messaging and strategy, driving impactful communication across teams. You'll manage priorities, coach associates, and leverage technology to enhance sales effe...
3 weeks ago
$110K - $130K *
Join a team that's driving innovation in defense technology by managing complex DoD acquisition programs, ensuring the development and deployment of advanced capabilities to protect U.S. warfighters w...
4 days ago
Sales Operations Manager, Key Accounts
$115K - $192K *
Join a dynamic team to drive strategic sales operations for key accounts, translating customer plans into actionable market strategies. Collaborate cross-functionally to enhance execution and performa...
Yesterday
Senior Customer Operations Manager
$95K - $115K *
Drive exceptional customer experiences by leading operations, enhancing processes, and empowering teams to minimize delays while maximizing service quality and vendor relationships in a dynamic enviro...
1 week ago
Senior Customer Operations Manager
$88K - $105K *
Empower our customer operations team to enhance service quality, minimize delays, and drive continuous improvement. Collaborate across departments to deliver exceptional customer experiences and build...
1 week ago
Senior Customer Operations Manager
$90K - $110K *
Drive exceptional customer experiences by managing operations, analyzing trends, and enhancing service quality. Empower teams to minimize delays and build strong vendor relationships, ensuring a seaml...
1 week ago
Senior Customer Operations Manager
$80K - $95K *
Lead the charge in enhancing customer operations by managing backorder processes, analyzing performance metrics, and fostering vendor relationships to ensure exceptional service delivery and operation...
1 week ago
Senior Customer Operations Manager
$80K - $95K *
Champion customer satisfaction by leading operations to enhance service quality, streamline processes, and drive team performance. Collaborate across departments to optimize order management and vendo...
1 week ago
$195K - $235K *
Accelerate progress at a leading construction firm by overseeing $40M-$60M operations. Lead project management and field teams, ensuring quality execution and customer satisfaction across multiple con...
Reposted today
$95K - $105K *
Engineer and oversee all facets of supply chain operations, ensuring performance, safety, and profitability across multiple sites while driving continuous improvement and associate development...
2 weeks ago
$80K - $95K *
Lead the charge in optimizing logistics operations, enhancing team productivity, and fostering customer relationships. Drive innovative solutions while mentoring a dedicated team to achieve operationa...
3 weeks ago
$100K - $120K *
Explore a pivotal role in Commercial Operations, supporting sales teams with data integrity, deal support, and forecasting. Collaborate cross-functionally to enhance cardiac rhythm management practice...
1 week ago
Operations Manager (Operations Manager II)
$75K - $90K *
Lead the charge in optimizing warehouse operations while fostering a culture of safety and teamwork. Drive efficiency and productivity through effective management and collaboration, making a signific...
3 days ago
$167K - $250K *
Elevate service operations by developing strategies that enhance performance, drive accountability, and ensure customer satisfaction through effective leadership and operational excellence in a comple...
3 weeks ago
$167K - $250K *
Lead the charge in developing and executing service operations strategies, ensuring alignment with business priorities while driving performance improvements and operational excellence across diverse...
3 weeks ago
$167K - $250K *
Manage and enhance service operations strategy, ensuring alignment with business goals. Drive performance improvements, oversee installation processes, and optimize workforce capacity to deliver excep...
3 weeks ago
$80K - $95K *
Lead the charge in optimizing production operations by developing leaders, enhancing team performance, and driving continuous improvement initiatives across all shifts to achieve operational excellenc...
Yesterday
$95K - $115K *
Oversee key operational functions to enhance efficiency and growth. Lead the Financial Planning team, manage Event Center operations, and ensure effective Facilities Management while driving strategic...
1 week ago
$80K - $95K *
Elevate operational excellence by leading cross-functional teams, enhancing processes, and driving strategic initiatives. Oversee financial planning, event management, and facilities operations to opt...
1 week ago
$80K - $95K *
Drive operational excellence as a hands-on leader in manufacturing, fostering a culture of safety, quality, and continuous improvement. Lead teams to achieve production goals while optimizing resource...
3 weeks ago
$234K - $325K *
Unlock your potential as you lead complex initiatives and drive strategic growth across partnerships and monetization models, influencing executive stakeholders and fostering operational excellence in...
2 weeks ago
$95K - $115K *
Help us lead regional operations by driving excellence across multiple environmental facilities, ensuring EHS compliance, enhancing customer relationships, and fostering high-performing teams for sust...
Reposted 3 days ago
Revenue Operations Manager - Partner & Channel Operations
$100K - $120K *
Lead the charge in optimizing partner operations by managing systems, processes, and data to enhance revenue growth. Collaborate cross-functionally to ensure accurate reporting, timely commission paym...
1 week ago
$95K - $115K *
Transform operations in a high-volume fulfillment center by leading daily activities, ensuring safety, and driving continuous improvement while managing a diverse team to achieve peak performance and...
Reposted 2 weeks ago
What does a Director of Retail Operations do?
A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.
What qualifications are typically required for Director, Retail Operations jobs?
Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.
How much do Director of Retail Operations jobs pay?
Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.
Where can I find Director, Retail Operations jobs?
Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.
What career paths can lead to a Director of Retail Operations role?
Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.