Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$134K - $241K *

Engage in the safe and efficient management of large-scale construction projects. Oversee field activities, ensure compliance with safety and environmental standards, and coordinate resources to achie...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Elevate your career by owning product areas from discovery to launch. Collaborate with customers and cross-functional teams to transform insights into impactful solutions, driving measurable outcomes...

Vancouver, BCRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion partner growth by leading a high-performing team focused on pre-sales excellence, solution strategy, and AI adoption. Drive business development and co-innovation while ensuring technical dis...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $92K *

Redefine customer success by managing a strategic portfolio, driving growth, and fostering executive relationships. Leverage your expertise to enhance customer outcomes and ensure long-term value in a...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $154K *

Lead the charge in managing complex customer escalations, driving rapid resolutions and systemic improvements. Collaborate cross-functionally to enhance workflows and customer experiences while ensuri...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of operations by managing resources, enhancing performance, and driving continuous improvement to achieve customer satisfaction and operational excellence in a dynamic environment...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Contribute to the success of pharmaceutical programs by managing client relationships, overseeing daily operations, and driving performance. Collaborate cross-functionally to ensure program execution...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$139K - $218K *

Accelerate progress at the forefront of cloud sales operations by driving strategic planning and transformation initiatives for AWS, Azure, and Google Cloud. Collaborate cross-functionally to ensure o...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform organizational change by leading client engagements, developing tailored OCM plans, and ensuring user adoption with minimal disruption. Collaborate with stakeholders to drive successful chan...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Elevate operational excellence by leading strategic initiatives and scaling growth in a dynamic, fast-paced environment. Collaborate closely with the CEO and leadership team to drive measurable result...

Oregon, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by driving pipeline visibility and forecasting accuracy. Collaborate with Sales, Marketing, and Finance to enhance workflows and insights, ensuring clean data and effective GTM strate...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Join a team that's transforming revenue operations by enhancing pipeline visibility and operational efficiency. Drive strategic insights, streamline processes, and partner with cross-functional teams...

CanadaRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead and innovate IT Controls and AI Resiliency projects, ensuring effective management and delivery within scope, budget, and schedule while collaborating with cross-functional teams to meet business...

Ohio, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Drive clinical study strategies and execution, ensuring compliance and quality in research initiatives. Collaborate with stakeholders to develop protocols and manage trials, while mentoring junior tea...

Sunnyvale, CARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate customer success by guiding enterprise clients in leveraging AI solutions, ensuring satisfaction and retention through strategic engagement and tailored support, while driving measurable busin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $179K *

Lead cross-functional initiatives, optimizing governance and operational readiness for programs. Collaborate with stakeholders to enhance portfolio execution, reporting, and PMO capabilities, driving...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$105K - $176K *

Lead the charge in tax compliance and provision management, overseeing federal, state, and local returns. Collaborate cross-functionally to ensure timely filings and support tax strategies for busines...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$136K - $171K *

Pioneer clinical trial excellence by leading operational planning and execution. Collaborate cross-functionally to ensure compliance, quality, and timely delivery of clinical studies while mentoring j...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$83K - $110K *

Lead operational excellence by managing complex training programs and enhancing processes for a statewide initiative, ensuring effective communication and client engagement while fostering a high-perf...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Accelerate your career by managing innovative projects in autonomous driving. Lead multidisciplinary teams, mitigate risks, and drive solutions through data analysis and effective communication in a d...

Ann Arbor, MIRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $100K *

Join a team that's driving revenue growth through data-driven insights and operational excellence. Collaborate with cross-functional leaders to enhance systems, optimize territory planning, and ensure...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $169K *

Transform enterprise trial experiences by leading tailored execution of Samsara technology. Collaborate across teams to drive success in customer trials, ensuring impactful outcomes that enhance sales...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$127K - $175K *

Champion the execution of security and privacy initiatives, aligning cross-functional teams to reduce risks and enhance outcomes. Drive strategic planning, maintain clear communication, and prepare ex...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $225K *

Drive operational excellence by leading care team operations and enhancing member experiences. Build scalable systems and processes to ensure consistent, high-quality interactions across all touchpoin...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that's dedicated to enhancing customer satisfaction by driving product adoption and delivering exceptional service. You'll build strong relationships with clients, ensuring they achieve th...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.