Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$150K - $180K *

Drive the execution of comprehensive security programs, overseeing multiple teams to enhance vulnerability management, incident response, and cross-functional partnerships, while aligning with strateg...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining client success! Lead and develop a dynamic group of 15-30 professionals while owning end-to-end department performance, delivering exceptional outcomes and driving organi...

CanadaRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's shaping innovative products by translating customer needs into actionable solutions. Collaborate with cross-functional teams to prioritize and deliver high-quality outcomes in a dyn...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate progress at the forefront of clinical research by ensuring effective oversight and management of clinical studies. Collaborate with teams to uphold quality standards and drive successful st...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Staffing

$110K - $150K *

Lead the charge in defining and executing product strategies for Benefits, collaborating with cross-functional teams to drive innovation and deliver customer value through data-driven insights and aut...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to financial excellence, supporting project teams in clinical trials. You'll analyze budgets, manage general ledger functions, and ensure accurate financial reporting whil...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate safety data management by leading GPS operations, ensuring compliance and quality in safety reporting. Collaborate with cross-functional teams to enhance system workflows and drive improvement...

North Carolina, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the consolidation of financial models and metrics, partnering with cross-functional teams to deliver actionable insights and support strategic decision-making across the organization...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $180K *

Oversee regional pharmacy operations, driving excellence and compliance across multiple fulfillment sites. Lead a high-performing team, implement strategic initiatives, and enhance patient experience...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's driving project excellence by leading a diverse group of Project Managers. You'll optimize resources, enhance delivery outcomes, and foster high performance across critical VA initi...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $200K *

Advance your career by embedding within client teams to deliver impactful AI solutions. Collaborate closely with stakeholders, tackle real-world challenges, and drive innovation in production environm...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $204K *

Champion innovative software solutions by leading engineering teams, driving strategic initiatives, and fostering a culture of collaboration and growth. Oversee technical execution and ensure alignmen...

Portland, MERemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Innovate within the media marketing domain by executing high-impact paid campaigns. You'll enhance lower funnel conversion strategies, leveraging your extensive SA360 expertise to drive results and de...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Staffing

$100K - $130K *

Transform customer experiences by leading a proactive Customer Success team, ensuring seamless operations from onboarding to ongoing engagement. Drive strategy, enhance relationships, and eliminate fr...

New Jersey, USRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $135K *

Transform clinical trial operations by leading a dynamic team to ensure seamless execution of device-based studies, from feasibility to close-out, while driving process improvements and fostering cros...

Boston, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$98K - $163K *

Drive your career forward by transforming financial management processes, enhancing operational efficiency, and collaborating with senior stakeholders to implement innovative solutions in a dynamic co...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$103K - $126K *

Accelerate project delivery by leading a dynamic engineering team focused on fish passage initiatives. Ensure safe, timely, and budget-conscious execution of complex design-build projects while foster...

Port Orchard, WARemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$77K - $117K *

Shape the future of global mobility and immigration by partnering with employees and leaders to streamline processes, ensuring compliance and an equitable experience throughout the employee lifecycle...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$78K - $156K *

Join a dynamic team as you manage complex commercial contracts, balancing legal and business needs. Collaborate with cross-functional stakeholders to drive negotiations and enhance contracting process...

Durham, NCRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $94K *

Lead the development and execution of training programs while optimizing workflows to enhance provider experiences. Collaborate with stakeholders to ensure effective training delivery and continuous i...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $160K *

Unlock potential by designing and deploying AI solutions that enhance customer success, ensuring seamless engagement and operational efficiency throughout the AI lifecycle from concept to improvement...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $125K *

Lead the charge in transforming IT Managed Services by overseeing infrastructure migration to AWS, enhancing security, and fostering team growth while ensuring top-tier service delivery across North A...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $165K *

Empower your career by driving enterprise sales and transforming digital commerce strategies. Engage with C-level executives, lead complex sales cycles, and exceed revenue targets while collaborating...

Boston, MARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $125K *

Lead the charge in ensuring 24/7 reliability of critical infrastructure systems. Oversee operations, maintenance, and team development in mission-critical environments, driving efficiency and client s...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive impactful data insights by developing Power BI dashboards and reports. Collaborate with stakeholders to translate complex data into actionable strategies, enhancing decision-making across supply...

Houston, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.