Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$158K - $199K *

Empower innovation in ad formats by leading cross-functional teams to create engaging user experiences. Drive growth for new advertisers while managing strategic partnerships and executing impactful p...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$165K - $174K *

Drive innovation in ad formats by managing cross-functional teams and partnerships. Shape user experiences that engage new advertisers and enhance revenue streams, while executing strategic initiative...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$103K - $150K *

Champion the implementation process by guiding schools from contract to launch, ensuring efficient setups and strong customer relationships. Drive project success through effective communication and p...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$70K - $126K *

Drive risk adjustment projects by managing the full project life cycle, collaborating with stakeholders, and ensuring quality deliverables to meet annual goals and enhance operational efficiency...

North Carolina, USRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$150K - $230K *

Engage with key stakeholders to promote oncology products, build relationships, and drive brand value. Utilize market insights to develop strategic plans, ensuring patient access and exceeding perform...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock your potential by driving sales growth and fostering relationships in a dynamic territory. Collaborate with stakeholders to implement strategic marketing plans and enhance customer engagement w...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$94K - $129K *

Manage a diverse portfolio of projects while leveraging technical expertise in electrical systems and project management to ensure successful execution and delivery for clients and stakeholders across...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Shape the future of growth marketing by developing and executing innovative strategies that drive demand and enhance brand positioning in the legal tech market. Collaborate cross-functionally to optim...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$165K - $215K *

Engage with innovative AI/ML teams to drive customer success in leveraging AI. You'll cultivate client relationships, manage adoption, and ensure measurable impacts through tailored solutions and stra...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$170K - $222K *

Drive strategic transformation initiatives across Product, GTM, and Operations. Lead cross-functional teams, manage complex portfolios, and deliver measurable results while fostering clarity and accou...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $222K *

Drive strategic engagement by managing high-level partnerships and events, ensuring impactful narratives around the future of money. Collaborate with senior leaders and stakeholders globally to enhanc...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$136K - $253K *

Shape competitive strategies by analyzing market trends and competitors. Drive insights for data and AI security, supporting diverse stakeholders globally. Own competitive messaging and tools to enhan...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $230K *

Explore opportunities to drive oncology product success by building strong relationships with healthcare professionals, managing territory resources, and delivering impactful solutions that enhance pa...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Champion a robust DevOps culture, leading a dynamic team while enhancing cloud infrastructure and processes for reliability, security, and cost efficiency. Drive innovation and accountability through...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $188K *

Unlock potential by leading operations for nuclear projects, ensuring compliance and optimizing reliability. Drive technical solutions and oversee engineering teams while fostering collaboration acros...

Oak Ridge, TNRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$137K - $185K *

Drive the execution of complex projects, ensuring alignment across global teams. Collaborate with stakeholders to manage risks, track progress, and deliver key medical strategies while fostering cross...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$173K - $255K *

Empower global expansion by leading customer operations strategy, managing complex programs, and driving continuous improvement across international markets. Collaborate with cross-functional teams to...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$153K - $213K *

Elevate your career by leading global customer operations strategy, driving cross-functional programs, and enhancing service delivery for international markets. Shape the future of customer experience...

CanadaRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $145K *

Transform client relationships by leading a dynamic team through the post-sales lifecycle, ensuring successful implementation and continuous improvement of complex solutions while fostering collaborat...

Denver, CORemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $150K *

Lead the charge in optimizing HR technology and processes, ensuring seamless integration and governance across systems. Collaborate with key stakeholders to enhance the employee lifecycle and drive st...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock your potential by driving sales strategies and maximizing revenue growth in the semiconductor industry. Collaborate with teams to enhance market share and establish key customer relationships w...

Huntsville, ALRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Drive partner success by providing expert technical guidance, leading complex implementations, and mentoring junior engineers. Collaborate cross-functionally to enhance product adoption and ensure opt...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion the proposal management process by leading complex RFP responses, ensuring compliance and quality. Collaborate with cross-functional teams to deliver compelling proposals that align with stra...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$150K - $250K *

Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$170K - $185K *

Transform the sales landscape by leading a dynamic team to drive revenue growth and enhance customer retention through strategic planning and execution in a competitive market...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.