Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Engage with strategic accounts to drive growth, build executive relationships, and lead complex sales cycles. Shape multi-year account strategies and collaborate with a virtual team to deliver impactf...

Charlotte, NCRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $170K *

Drive agile solutions for government agencies, enhancing efficiency and service delivery. Lead projects, mentor teams, and build client relationships while delivering technology solutions aligned with...

Washington, DCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $178K *

Optimize biosample operations in clinical trials, ensuring quality and compliance while collaborating with cross-functional teams to enhance sample management and drive innovation in biosampling strat...

Boston, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Transform the fraud and identity landscape by leading product strategy and execution. Collaborate with cross-functional teams to enhance detection, prevention, and response mechanisms, ensuring a seam...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive operational excellence across multiple railroad properties while ensuring safety, compliance, and financial performance. Engage collaboratively with leadership teams to enhance employee developm...

Texas, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Empower your career by leading sales strategies across the US. Collaborate with a dynamic team to drive growth, develop client relationships, and deliver impactful presentations while navigating indus...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Join us in optimizing Epic scheduling templates and workflows to enhance patient access and provider capacity. Collaborate with clinical leaders to drive improvements and manage complex scheduling ini...

Virginia Beach, VARemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$222K - $278K *

Drive impactful change by consolidating technologies and digitizing workflows for enterprise customers, while fostering executive relationships and managing complex sales processes that promote safety...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Transform your career by designing and scaling a cutting-edge cloud-native data platform. Collaborate with cross-functional teams to deliver robust data services and optimize data pipelines in a dynam...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the evolution of organic search strategies across enterprise software brands. Lead initiatives in technical SEO, content optimization, and AI-driven search, driving visibility and revenue whi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $172K *

Shape global procurement governance and compliance by leading analytics, training, and process excellence initiatives. Drive transformation and data management in a collaborative environment to enhanc...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$175K - $185K *

Shape the future of product marketing by crafting compelling narratives and strategies. Collaborate with cross-functional teams to translate technical capabilities into impactful content and drive suc...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$65K - $117K *

Transform fleet maintenance operations by leading a team to ensure vehicle safety, compliance, and efficiency. Drive preventative maintenance programs and vendor management while supporting operationa...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$200K - $250K *

Champion operational excellence by supporting mechanical segment performance across regions. Collaborate with leadership to enhance execution discipline, drive improvements, and ensure effective trans...

Mclean, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $155K *

Lead the charge in developing Fleetio's connected-vehicle data strategy and product line from the ground up. Drive innovative data solutions, partnerships, and user experiences that enhance fleet oper...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $141K *

Innovate customer success in quantum computing by driving adoption and technical enablement. Collaborate with cross-functional teams to optimize performance, design workflows, and create educational c...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $218K *

Join a team that's redefining global events strategy. Lead and inspire a dedicated team while managing a global portfolio of industry events, ensuring alignment with strategic goals, and driving measu...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $125K *

Grow your career by driving sales in the high-tech water treatment sector. Leverage your industry relationships and expertise to expand market presence, develop strategic plans, and lead negotiations...

Feasterville Trevose, PARemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Transform revenue operations by leading a dynamic team, optimizing CRM systems, and integrating AI solutions to enhance sales processes and drive growth in a high-velocity environment...

Wilmington, DERemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$175K - $210K *

Take ownership of Nanit's growth in Canada by driving revenue across DTC, Amazon.ca, and retail channels. Leverage market insights and collaborate with cross-functional teams to establish a category-d...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$82K - $137K *

Transform business insights into actionable data solutions by collaborating with stakeholders, analyzing data quality, and ensuring effective integration of analytical products to drive operational ef...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $185K *

Engage with strategic accounts to drive growth through solution sales. Collaborate with cross-functional teams to identify opportunities, articulate value, and influence client transformation initiati...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Champion the proposal process by leading submissions, coordinating resources, and ensuring strategic alignment. Drive improvements in proposal development while fostering collaboration across teams to...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Lead high-impact, cross-functional initiatives in Marketing Solutions, driving complex programs across multiple teams. Utilize project management expertise to ensure timely delivery, financial rigor...

San Antonio, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.