Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$88K - $105K *

Oversee clinic operations across multiple locations, ensuring operational excellence and team development. Collaborate with stakeholders to enhance patient experience and drive strategic growth while...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Lead a high-performing team to drive new business growth and customer acquisition. Shape strategic sales initiatives, build strong relationships, and optimize pipelines to achieve revenue goals across...

Florida, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $145K *

Drive new business growth by leading a high-performing team focused on customer acquisition and market expansion. Develop strategies, build relationships, and optimize sales processes to achieve measu...

Florida, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Take ownership of a 24x7 Security Operations Center, leading a team of SOC analysts. Drive performance, manage client relationships, and ensure high-quality investigations while fostering team develop...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$250K - $300K *

Shape the future of healthcare by leading a dynamic Surgical Division, driving P&L accountability, market strategy, and product innovation to achieve significant growth and enhance customer value acro...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$66K - $105K *

Help us optimize financial performance through advanced analysis and modeling. Collaborate with business leaders on budgeting, forecasting, and strategic initiatives, providing insights to drive reven...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $135K *

Drive impactful regional field marketing initiatives that enhance pipeline growth in manufacturing. Collaborate with Sales and Marketing teams to execute events and campaigns, leveraging AI for effici...

Chicago, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Transform enterprise strategies by leading discovery and building account plans that align marketing goals with AI investments, driving growth and success for senior marketing leaders...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform clinical operations by leading a dynamic team, ensuring high-quality trial management, and driving innovation through technology and AI solutions. Your strategic oversight will enhance perfo...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Partner with us to refine operational practices and elevate creative production. Drive AI-first workflows, manage projects, and ensure brand compliance while optimizing performance and efficiency acro...

Myrtle Point, ORRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock your potential by driving customer success and strategic growth. Collaborate with cross-functional teams to enhance customer outcomes, mitigate risks, and expand enterprise accounts, ensuring l...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of payroll and integrations by leading product vision and strategy across Canada and the US. Collaborate with a talented team to ensure accuracy and compliance while driving impactful...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate the payroll and integrations product vision, driving initiatives across Canada and the US. Collaborate with cross-functional teams to ensure accuracy and compliance while enhancing customer ex...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform payroll and integrations by leading product vision across Canada and the US. Collaborate with cross-functional teams to ensure accuracy and compliance while driving innovative solutions that...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $125K *

Support efficient frontline operations by enhancing onboarding, performance management, and process automation. Collaborate across teams to improve care delivery and ensure a seamless experience for n...

New York, NYRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$150K - $250K *

Champion innovation by optimizing workflows and AI-driven operations to enhance efficiency across diverse business functions. Collaborate closely with teams to build scalable systems that drive real i...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $175K *

Join a team that's driving transformation in insurance technology by leading complex SaaS programs. You'll ensure delivery excellence, manage risks, and enhance client confidence while shaping the fut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $171K *

Champion strategic growth by leading analyses that drive international expansion and acquisitions. Collaborate with senior leaders to shape decisions and deploy AI agents for enhanced efficiency in a...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $145K *

Drive the development and management of marketing strategies across face-to-face channels, optimizing campaign performance and enhancing customer experiences while collaborating with partners to achie...

Massachusetts, USRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $150K *

Join a team that's driving innovative marketing strategies across face-to-face channels. You'll manage campaigns, enhance customer experiences, and optimize budgets while collaborating with partners t...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive cross-functional projects that shape strategy and operational excellence. Manage complex initiatives with analytical skills and strategic problem-solving to enhance growth and improve mental hea...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$121K - $164K *

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

CanadaRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $120K *

Transform business intelligence into actionable insights by leading product strategy and development. Collaborate across teams to create scalable solutions that enhance decision-making and drive measu...

Minnesota, USRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.