Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$175K - $210K *

Join a team that's redefining operational technology solutions. Lead a global group of Solution Consultants, driving strategy and execution in OT/CPS, while enhancing customer engagement and team perf...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Lead a global team of Solution Consultants in OT/CPS, driving technical pre-sales strategy and customer engagement. Foster a high-performance culture while scaling the business through innovative AI-d...

Philadelphia, PARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Champion a high-performing global team of Solution Consultants, driving technical pre-sales strategy and enhancing ServiceNow's OT/CPS portfolio. Engage with customers to connect industrial operations...

Boston, MARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$350K *

Join our dynamic sales team to drive revenue growth with major accounts. Leverage your expertise in complex sales to build relationships and deliver impactful solutions, all while working remotely or...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $126K *

Transform marketing strategies by connecting buyer needs with sales execution. Lead integrated campaigns, enhance customer engagement, and drive growth through innovative go-to-market planning and col...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Advance corporate security initiatives by leading physical security projects, managing vendor relationships, and ensuring safety across multi-unit locations, while supervising a dedicated security tea...

Texas, USRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $175K *

Optimize strategies by leading multi-channel collections initiatives, leveraging analytics and AI to enhance performance and drive payment conversions. Collaborate cross-functionally to design and imp...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $135K *

Join a team that's driving innovative marketing strategies to enhance brand visibility and support growth objectives. Lead a dynamic marketing team, manage campaigns, and collaborate with executives t...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Engage as a Sanctions Screening SME, driving system design, analysis, and validation. Collaborate with cross-functional teams to enhance screening processes and ensure compliance, while leveraging dee...

Jersey City, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$90K - $180K *

Elevate our Fresh inventory flow strategy by optimizing processes and building strong partnerships. Drive analytics and execution across teams to enhance cost efficiency, speed, and availability, ensu...

Bentonville, ARRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $185K *

Elevate your career by leading the implementation of innovative solutions for major clients. Collaborate with a dynamic team to deliver secure digital workspaces, leveraging your technical expertise a...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $105K *

Drive project success by managing client relationships and leading implementation strategies. Collaborate with teams to assess needs, develop plans, and ensure timely delivery while navigating challen...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $105K *

Deliver exceptional client engagement by managing project success, assessing needs, and developing strategic plans. Lead cross-functional teams to ensure timely and budget-compliant implementations wh...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $190K *

Transform healthcare by leading the development of scalable clinical programs. Collaborate with cross-functional teams to enhance patient outcomes and streamline onboarding processes while ensuring co...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$93K - $115K *

Transform the leasing landscape by driving product adoption and broker engagement. As a key partner, you'll enhance AI tools, ensure data accuracy, and build relationships that empower brokers to deli...

Chicago, ILRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $150K *

Transform your career by driving financial strategy and analysis. Collaborate with cross-functional teams to enhance decision-making, optimize reporting tools, and provide insights that shape key busi...

Hamilton, WARemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the development and scaling of our connector ecosystem, collaborating with cross-functional teams to transform strategic opportunities into actionable product initiatives that enhance client mark...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining business identity solutions. As a Product Manager, you'll drive strategy, development, and performance of our Business Identity Graph, collaborating with cross-functional...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by directing product strategy for data-centric solutions, collaborating across teams to enhance product performance and drive innovation. Own the product lifecycle from conception to...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Elevate product management by integrating diverse datasets into innovative solutions. Collaborate with cross-functional teams to enhance existing products and drive new data initiatives from concept t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$97K - $155K *

Lead strategic initiatives in commercial lines product management, optimizing profitability and growth. Collaborate with cross-functional teams to develop innovative solutions and mentor others, ensur...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $140K *

Unlock potential by leading complex technology projects for state clients, managing budgets, timelines, and cross-functional teams. Drive modernization efforts while ensuring seamless delivery and cli...

Richmond, VARemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$185K - $344K *

Join a dynamic team driving strategic planning and performance management across analytics capabilities. Lead portfolio governance and execution initiatives to align resources and priorities, ensuring...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $98K *

Transform client relationships by owning a portfolio of B2B accounts, driving growth through tailored solutions in FX and payments, and leveraging technology for impactful service delivery...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Join a team that's redefining the onboarding experience for human and AI agents by leading innovative UX and engineering teams. Drive growth through strategic roadmap ownership, hands-on leadership, a...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.