Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$95K - $158K *

Drive process optimization and technology integration in event operations. Lead data-driven improvements to enhance customer satisfaction and operational efficiency while managing cross-functional tea...

Lake Forest, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$119K - $160K *

Empower brands to enhance digital experiences by leveraging Adobe Analytics and AEP. In this strategic role, you'll collaborate with clients to translate business goals into actionable insights, drivi...

Georgia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$138K - $180K *

Lead the delivery of complex DevOps and cloud infrastructure projects, driving collaboration across engineering teams. Manage risks, dependencies, and execution plans to ensure successful project outc...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $168K *

Lead the transformation of delivery management by owning the product roadmap, enhancing dispatch efficiency, and leveraging AI to streamline operations, ensuring timely and accurate service for restau...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$127K - $172K *

Elevate health outcomes by managing membership operations and compliance. Lead strategic initiatives, streamline processes, and collaborate with stakeholders to enhance the national organ donation and...

Maryland, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Support project management for retail bank construction, overseeing all phases from planning to completion. Engage with clients, manage budgets, and ensure compliance while conducting site visits acro...

Fort Lauderdale, FLRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $115K *

Explore a pivotal role in pharmacovigilance, ensuring regulatory compliance and safety management for cancer therapies. Collaborate with cross-functional teams to enhance drug safety processes and sup...

Princeton, NJRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $122K *

Unlock potential by leading a dynamic accounting team, managing full-cycle accounting processes, ensuring compliance, and driving process improvements in a fast-paced environment. Collaborate with fin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform your career by leading VDC initiatives to optimize project delivery, enhance collaboration, and improve performance. Mentor teams and drive innovative construction technology practices in co...

Nashville, TNRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Deliver exceptional customer service by managing national accounts, driving sales growth, and fostering strong relationships. Collaborate with regional teams to enhance product visibility and ensure c...

Fort Worth, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$207K - $218K *

Champion innovative machine learning solutions to enhance service availability, optimize routing, and improve fulfillment efficiency in a complex logistics environment, driving profitability and shopp...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$189K - $316K *

Transform the therapeutic landscape by leading execution in GMASE, ensuring high-quality clinical delivery at scale through a structured, AI-enabled framework that enhances collaboration across global...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Accelerate client relationships by managing strategic accounts, driving revenue growth, and expanding service lines. Collaborate with internal teams to ensure client satisfaction and deliver tailored...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $145K *

Lead the charge in multidisciplinary design delivery for data center projects, ensuring buildable, cost-effective designs from planning through construction. Collaborate with teams to meet tenant need...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $120K *

Join a team that's dedicated to transforming customer relationships through strategic account management, driving growth and engagement across diverse industries while acting as a trusted advisor to e...

Waltham, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Accelerate financial transformation by leading planning systems architecture and a team of analysts. Drive scalable reporting and data integration to support strategic decision-making for senior leade...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$90K - $150K *

Transform global support operations by architecting an AI-driven knowledge strategy. Lead initiatives to enhance internal and external knowledge management, driving efficiency and customer satisfactio...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Lead the charge in transforming data accessibility for product teams and AI agents. Oversee a team of data engineers to build a robust platform that ensures secure, reliable data usage across the orga...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$144K - $211K *

Drive engineering excellence by leading a high-performing team in implementing and scaling industrial control systems. Collaborate across functions to ensure reliable, maintainable solutions that supp...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$200K *

Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate revenue growth in the Resort channel by leading a dynamic sales team, managing key accounts, and executing strategic initiatives across decorated apparel and headwear. Drive success through da...

Lenexa, KSRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate product execution by translating client needs into actionable requirements, collaborating with engineering and data science teams to deliver standardized measurement solutions across various c...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in managing high voltage substation projects, ensuring quality, budget adherence, and client satisfaction while fostering strong relationships and driving innovative solutions in a dyn...

Houston, TXRemote

4 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $130K *

Transform your career by leading ABM strategies that drive pipeline growth. Collaborate with cross-functional teams to optimize campaigns, analyze performance, and mentor peers, all while influencing...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Empower your career by driving project delivery and managing Agile teams. Utilize AI tools to enhance decision-making, anticipate risks, and ensure timely outcomes. Collaborate with stakeholders to ma...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.