Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Engage in advanced security operations as a Senior Security Analyst, leading incident response, enhancing detection capabilities, and driving process improvements to protect critical assets in a dynam...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate the cybersecurity landscape by leading risk management initiatives, ensuring robust governance, and fostering cross-functional collaboration to enhance organizational resilience and compliance...

Indiana, USRemote

Today

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $120K *

Grow your career with a dynamic team focused on client retention and revenue growth. Drive go-to-market strategies for new products while nurturing key relationships and championing client needs in a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Oversee complex Installation Services projects, ensuring timely delivery and alignment with client needs. Collaborate with cross-functional teams to manage budgets, foster client relationships, and me...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Shape the future of vendor payments by leading complex financial workflows, enhancing payment efficiency, and ensuring compliance in a dynamic, tech-driven SaaS environment. Collaborate with cross-fun...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Join a team that's driving innovation in mobile advertising by managing fraud mitigation and partner relationships. Leverage your expertise in advertising measurement to navigate the dynamic landscape...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Media

$88K - $105K *

Champion innovative solutions by evaluating customer needs and delivering technical expertise. Collaborate with teams to manage complex projects, ensuring effective application solutions and driving r...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $180K *

Shape the future of clinical operations by leading a dynamic team, ensuring adherence to SOPs, and driving performance through metrics. Collaborate with leadership to optimize resources and enhance pr...

California, USRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $158K *

Transform the Property Intelligence platform by connecting customer needs with product insights. Collaborate across teams to enhance product adoption and engagement through analytics and feedback, dri...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Lead the charge in driving commercial growth across Ontario by defining sales strategies, developing a high-performing team, and expanding market presence through strategic relationships and collabora...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$106K - $167K *

Pioneer growth as a Senior Field Sales Executive, driving success in the Eastern US. Manage key accounts, develop strategies, and build relationships to enhance customer satisfaction and achieve sales...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$119K - $145K *

Advance supply chain efficiency by optimizing operations, collaborating cross-functionally, and implementing innovative solutions. Engage with stakeholders to analyze performance metrics and support k...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Empower enterprise growth by managing strategic accounts, building relationships, and driving pipeline development. Collaborate with cross-functional teams to deliver impactful solutions and expand ma...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Join us to lead and shape the engineering teams driving innovative Commerce solutions. You'll define technical strategies, develop high-performing teams, and ensure exceptional customer experiences in...

Washington, USRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$89K - $165K *

Drive impactful HR initiatives by managing complex projects and cross-functional teams. Collaborate with stakeholders to enhance employee experience and operational efficiency while ensuring alignment...

Irvine, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Take ownership of global account strategies, driving transformation and growth for enterprise clients by orchestrating cross-functional teams and collaborating with executive stakeholders to meet stra...

CanadaRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$93K - $157K *

Transform asset management programs by leading multi-site inspections and enhancing client partnerships. Drive continuous improvement while managing project scope, budget, and quality in the manufactu...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Transform patient safety operations by leading a dedicated team, ensuring compliance, and enhancing pharmacovigilance processes. Collaborate cross-functionally to deliver high-quality safety services...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$102K - $177K *

Join us to lead commercial initiatives for US Spine Sales, translating business priorities into actionable plans. Collaborate across functions to enhance decision-making and drive program outcomes whi...

Raynham, MARemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$350K *

Shape the future of enterprise sales by developing executive-level relationships, driving revenue growth, and owning customer engagements from prospecting to close in a dynamic, high-performance envir...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $116K *

Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $150K *

Unlock potential by leading the development of innovative products that leverage AI, ensuring stakeholder engagement, strategic vision, and delivery of solutions that meet enterprise customer needs in...

Denver, CORemote

Reposted today

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Drive safety excellence by leading program development, compliance, and mentorship. Collaborate across teams to identify risks, conduct assessments, and enhance safety culture in diverse operational e...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Shape the future of connectivity by leading strategic product initiatives that enhance integration capabilities across EDI, APIs, and RPA. Collaborate with cross-functional teams to streamline partner...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K *

Champion the future of public safety by managing 40+ complex SaaS implementations. Drive project success from contract to go-live, ensuring customer satisfaction and effective collaboration across tea...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.