Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$115K - $138K *

Manage complex data center deployment projects, ensuring timely delivery and alignment among stakeholders. Oversee planning, execution, and closeout while maintaining budget and risk controls in fast...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape the future of global engagement by crafting compelling narratives that resonate with international audiences. Collaborate with leadership to enhance Aceli's brand and messaging while driving tho...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $195K *

Join a dynamic team to lead and manage clinical trials, ensuring timely execution and compliance. Collaborate with cross-functional partners and vendors to drive operational success in immunology rese...

Boston, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in designing and implementing complex operational workflows that enhance service delivery and client experience. Collaborate with cross-functional teams to drive continuous improvement...

Johnson City, TNRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$165K - $185K *

Shape the future of cloud management by leading a dynamic team in delivering VMware by Broadcom solutions. Drive technical excellence, mentor talent, and ensure high-quality service delivery for enter...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $97K *

Elevate your career by driving sales and fostering customer relationships in a dynamic environment. Collaborate with cross-functional teams to introduce innovative products and achieve long-term growt...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Food & Beverages

$180K - $220K *

Deliver impactful leadership in Sales Operations, driving revenue growth and operational excellence. Collaborate with senior executives to enhance sales productivity, analytics, and process adoption a...

Durham, NCRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$79K - $94K *

Optimize training and workflow processes by leading program development, mentoring trainers, and collaborating with stakeholders to enhance provider experiences and operational efficiency across Care...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$120K - $170K *

Elevate your career by driving new product development and enhancements in commercial property and casualty insurance. Collaborate across departments to implement best practices and ensure operational...

Lansing, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $155K *

Partner with us to drive transformative people initiatives, aligning cross-functional teams and strategies to enhance operational effectiveness, streamline execution, and deliver measurable business o...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $273K *

Unlock potential by leading complex enterprise engagements, driving solutions, and delivering customer ROI. Collaborate with stakeholders, analyze challenges, and implement best practices to ensure su...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $165K *

Shape the future of billing and collections by driving product strategy and enhancing user experiences. Collaborate with cross-functional teams to deliver reliable payment solutions that boost revenue...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Manage and oversee retail banking construction programs, ensuring alignment with project goals. Collaborate with stakeholders, implement project management processes, and ensure compliance with qualit...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Accelerate growth by managing key bank partnerships, driving revenue, and fostering strong relationships. Lead strategic initiatives and collaborate cross-functionally to enhance performance and deliv...

Charlotte, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform client relationships by driving sales growth and strategic initiatives for the Pet Food sector. Lead efforts to exceed performance goals while collaborating with cross-functional teams and m...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Join a dynamic team to define product strategy and deliver innovative payment solutions. Collaborate across functions to drive customer value and business outcomes while managing the end-to-end paymen...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Join a team that advances occupational safety management across projects by implementing and overseeing comprehensive safety policies. Collaborate with cross-functional teams to ensure compliance with...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to driving growth in enterprise sales for cloud-based HR solutions. Collaborate with internal partners to exceed revenue goals while fostering strong client relationships...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $219K *

Unlock potential by leading global site start-up strategies for complex clinical trials. Drive operational excellence, ensure compliance, and collaborate with cross-functional teams to accelerate stud...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Lead the charge in transforming customer success operations, driving portfolio performance, and building high-performing teams to deliver measurable outcomes for strategic government clients. Collabor...

Washington, DCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$156K - $173K *

Elevate portfolio risk management by leading cross-program initiatives, identifying risks, and driving mitigations. Manage discrete programs while ensuring effective communication and reporting to sta...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$82K - $100K *

Join a team that's dedicated to driving client success through strategic account management, operational excellence, and strong partnerships. You'll lead client relationships, manage complex portfolio...

Maryland, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$135K - $160K *

Lead the charge in transforming legal operations by advising corporate legal departments on strategy, technology, and process improvements. Drive complex engagements, build trusted relationships, and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$177K - $212K *

Develop and deploy advanced ML models for multi-object tracking, ensuring robust performance in autonomous vehicles. Collaborate with cross-functional teams to enhance tracking algorithms and improve...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $179K *

Transform customer success by leading a high-performing team, driving satisfaction and retention in a fast-paced SaaS environment. Collaborate across functions to enhance customer strategies and deliv...

United StatesRemote

Reposted today

  •   11 - 15 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.