Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$81K - $105K *

Advance your sales career by driving demand and building enterprise accounts. In this hybrid role, you'll engage with industry leaders while honing your SaaS sales skills and paving the way for future...

Toronto, ONRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $185K *

Transform complex technical initiatives into impactful outcomes by leading cross-functional teams and driving innovation. Collaborate with clients and stakeholders to ensure successful delivery of lar...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $190K *

Unlock potential by managing complex technical programs that drive innovation and operational excellence. Collaborate with cross-functional teams and clients to ensure successful delivery of large-sca...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $135K *

Drive project success by managing all phases from initiation to completion, ensuring timely delivery and budget adherence. Lead cross-functional teams, maintain client communication, and uphold qualit...

Huntsville, ALRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Empower customer success by serving as the primary technical contact, enhancing solution stability and satisfaction through expert guidance and relationship building in a dynamic, fast-paced environme...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading the quote-to-cash process, ensuring commercial accuracy, structuring complex deals, and collaborating with cross-functional teams to drive efficiency and revenue growth in...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $180K *

Join a team that's advancing workforce capability strategies to enhance learning and performance across a large grocery network. Drive innovative solutions that empower associates and leaders to excel...

Bentonville, ARRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Accelerate progress at a leading organization by enhancing operational knowledge management. Collaborate across teams to ensure associates have access to accurate guidance, driving operational excelle...

Bentonville, ARRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Champion operational excellence by managing end-to-end supply chain processes, optimizing performance, and leading cross-functional teams to drive cost reduction and continuous improvement initiatives...

Bentonville, ARRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Lead the charge in optimizing supply chain operations, enhancing merchandise flow, and driving process improvements. Collaborate with stakeholders to achieve sales and profitability goals while foster...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Champion complex safety operations by building effective systems, aligning teams, and driving execution across evolving priorities. Leverage data and insights to enhance workflows and ensure operation...

Ontario, CARemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$111K - $139K *

Build strategic supplier relationships to drive growth and profitability. Lead cross-functional initiatives, negotiate contracts, and mentor a high-performing team while ensuring supplier performance...

Missouri, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$171K - $265K *

Strategize and lead the operations technology vision, driving modernization and innovation across platforms to enhance business outcomes in customer service, claims, and digital solutions, while foste...

Richmond, VARemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$123K - $164K *

Drive end-to-end design execution for major data center projects, leading multidisciplinary teams to ensure alignment with safety, sustainability, and commercial goals throughout the project lifecycle...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Innovate your career by leading retail operations across multiple banners, driving sales growth, enhancing customer experience, and optimizing operational efficiency through strategic leadership and t...

Quebec, CARemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Join a team that's redefining the buyer experience in B2B software. As a Principal Product Manager, you'll lead strategy, drive product delivery, and enhance buyer trust across multiple platforms, ens...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $190K *

Unlock potential by driving customer success through expert guidance, proactive relationship management, and strategic collaboration. Ensure clients achieve their desired outcomes while maximizing pro...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to driving customer success and business outcomes. You'll manage key relationships, facilitate strategic discussions, and ensure customer satisfaction while guiding them t...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $95K *

Empower a high-performing team by leading daily operations and ensuring exceptional customer experiences in a dynamic collision center environment while achieving key performance indicators and mainta...

Tennessee, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $250K *

Transform financial services by leading complex banking operations and technology projects. Collaborate with clients to enhance performance, drive innovation, and shape a new practice within a dynamic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Accelerate progress at the intersection of finance and technology by leading the optimization of finance systems. Drive efficiency and scalability while managing technical resources and fostering a da...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$341K - $409K *

Unlock the potential of physical operations by leading a high-performing sales team. Drive strategic initiatives, coach managers, and foster a culture of growth and collaboration while delivering impa...

CanadaRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Empower your career by leading a dynamic portfolio of affordable housing communities, driving team performance, operational excellence, and ensuring resident satisfaction. Shape the future of affordab...

Indiana, USRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$119K - $175K *

Unlock strategic value through effective vendor management and resource optimization, enhancing the firm's research and information capabilities while collaborating across teams to drive innovation an...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$94K - $161K *

Join a team that's redefining smart building solutions by driving product initiatives in IoT and access control. Collaborate with cross-functional teams to enhance user experiences and deliver innovat...

Richardson, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.