Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$100K - $120K *

Transform customer activation by leading operational readiness and training coordination. Manage a team to streamline onboarding processes and enhance productivity, ensuring customers reach their init...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $150K *

Join a dynamic team to lead energy efficiency programs, manage cross-functional teams, and develop strategic plans that exceed client expectations while driving sustainability initiatives and fosterin...

Newark, NJRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Drive operational excellence by leading continuous improvement initiatives, optimizing processes, and enhancing safety, quality, and customer satisfaction across multiple business units to achieve mea...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$131K - $203K *

Unlock potential by leading impactful customer advocacy programs that enhance relationships and amplify authentic customer voices. Collaborate across teams to create compelling stories and drive engag...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $150K *

Engage in strategic automation initiatives to enhance manufacturing capabilities, leading complex projects from concept to execution. Collaborate with cross-functional teams to drive innovation and al...

St. James, MNRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$120K - $140K *

Drive cost transparency and efficiency in manufacturing operations by analyzing product costs, collaborating with diverse teams, and supporting strategic initiatives to enhance profitability and busin...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $160K *

Drive your career with a strategic role in Product Operations, partnering with leaders to transform complex challenges into actionable insights, while enhancing cross-functional collaboration and leve...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$86K - $166K *

Shape the future of fleet management by providing exceptional support and insights to commercial customers. Collaborate with sales teams to enhance product usage and drive customer satisfaction while...

Dearborn, MIRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join us to lead a dynamic team in optimizing revenue cycle operations for multiple clients. Drive continuous improvement and ensure client satisfaction while managing performance metrics and fostering...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Empower your career by leading revenue operations, optimizing CRM systems, and driving data integrity. Collaborate cross-functionally to enhance marketing and sales strategies while owning the tech st...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion enablement initiatives across Technical and Sales domains, partnering with experts to define and execute programs. Lead content development, delivery, and continuous improvement efforts to en...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Unlock operational excellence by driving cross-functional programs that enhance cloud operations. Collaborate with teams to streamline processes, improve efficiency, and ensure alignment with business...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $310K *

Lead the charge in designing and implementing innovative sales compensation programs that align with business goals. Collaborate with cross-functional teams to ensure compliance, drive performance, an...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Accelerate your career by driving operational excellence and strategic improvements. Collaborate with leadership and cross-functional teams to enhance customer experiences and optimize processes in a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $110K *

Optimize field operations and auction partnerships nationwide, leading a high-impact team to drive performance and scalability for a $500M+ asset portfolio. Balance financial accountability with peopl...

Carmel, INRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Unlock potential by building and scaling a comprehensive paid marketing program across multiple channels. Drive creative strategies, leverage AI for efficiency, and connect campaigns to the buyer jour...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Champion the delivery of innovative data solutions, leading cross-functional teams to modernize platforms and drive AI integration. Ensure project success through effective management of scope, qualit...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Inspire delivery excellence by leading a diverse portfolio of 20+ Scrum teams across regions. Align engineering outcomes with client priorities, enhance AI adoption, and drive measurable value through...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Shape the future of customer journey optimization. Lead end-to-end experiences, collaborating across teams to enhance customer satisfaction using data-driven insights and process design. Drive operati...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$138K - $173K *

Join a team that's transforming manufacturing through digital solutions. Lead cross-functional initiatives, drive process improvements, and ensure seamless integration of technology to enhance operati...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$88K - $105K *

Lead the management of pharmaceutical programs, ensuring client satisfaction and operational excellence. Oversee daily activities, supervise staff, and drive strategic planning while maintaining stron...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower customer success as a Senior Strategic Program Manager, overseeing major contracts, driving growth strategies, and enhancing operational efficiency. Collaborate with teams to ensure excellence...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$106K - $133K *

Unlock potential by enhancing operational efficiency in the Services organization. You will oversee critical processes, collaborate with cross-functional teams, and ensure a seamless experience for cu...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $219K *

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$111K - $159K *

Lead clinical operations in review of medical certifications for leave requests. Build and manage a dedicated team, standardize workflows, and ensure compliance while driving continuous improvements i...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.