Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $145K *

Drive IT quality and compliance initiatives, managing audits and ensuring adherence to regulatory standards. Collaborate with global teams to enhance operational performance and support career develop...

Durham, NCRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$98K - $164K *

Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's shaping the future of 3D modeling and virtual simulation. Lead daily operations, provide technical direction, and ensure project success while collaborating with Government stakehol...

Leavenworth, KSRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Transform financial insights into strategic growth by partnering with cross-functional teams to drive profitability and optimize performance across multiple regions. Lead planning, forecasting, and an...

Holbrook, NYRemote

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$115K - $125K *

Join a team that's dedicated to enhancing client relationships and driving customer success. In this role, you'll strategize and implement solutions, ensuring client satisfaction while collaborating w...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $135K *

Join a dynamic team as you provide strategic insights and operational support across Partnerships, Sales, and Marketing. Drive process improvements and data analytics to enhance partner performance an...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$96K - $145K *

Transform service delivery for complex accounts by ensuring SLAs and KPIs are met. Lead governance, performance management, and continuous improvement initiatives while building trusted relationships...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $154K *

Shape the future of enterprise partnerships by driving value through collaboration with Sales, Product, and Marketing teams. Leverage your expertise to identify ROI opportunities and enhance customer...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive innovative creative strategies that elevate performance marketing. Lead the development of original concepts and frameworks, leveraging insights and AI to enhance team capabilities and deliver i...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Pioneer innovative creative strategies that elevate performance marketing. Collaborate across teams to develop impactful video and static ads, leveraging insights and AI to drive results and establish...

Los Angeles, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Champion a new team focused on data accuracy in Salesforce, driving governance and operational excellence. Lead daily operations, manage a team, and shape processes for contract management and revenue...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $155K *

Innovate product strategy and execution, bridging cross-functional teams to deliver impactful solutions that align with customer needs and organizational goals throughout the product lifecycle...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Deliver compelling content that engages security practitioners through blogs, whitepapers, and videos. Collaborate with experts to create impactful narratives and optimize for search, ensuring visibil...

San Francisco, CARemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$94K - $161K *

Manage product development from concept to release, focusing on technical solutions. Engage with clients to define requirements, drive innovation, and ensure products meet business needs while collabo...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a dynamic team as you drive sales growth by cultivating client relationships and executing strategic marketing initiatives. Leverage your consultative skills to provide tailored workforce solutio...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with enterprise clients to drive sales growth through strategic prospecting, relationship building, and consultative solutions. Collaborate with brokers and leverage marketing strategies to exc...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Join a team that's driving operational excellence and franchisee success. Lead strategic initiatives, enhance performance, and foster collaboration across departments to achieve financial and operatio...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$103K - $123K *

Drive growth by managing a sales territory, building relationships, and generating premium. Leverage existing partnerships while prospecting new agencies to achieve targets and expand market presence...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$232K - $290K *

Optimize revenue generation by leading Sales and Revenue Operations, driving performance across customer-facing teams, and fostering a culture of excellence through strategic initiatives and cross-fun...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$70K - $117K *

Manage the performance and growth of a global network of Authorized Service Providers, ensuring compliance and service quality while driving revenue growth through data-driven decision-making and part...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $135K *

Shape the future of public safety by leading complex software deployment projects. Manage diverse teams, engage with stakeholders, and ensure successful delivery of critical solutions that enhance fir...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Empower our Enterprise customers by enhancing product adoption and health. Collaborate with cross-functional teams to deliver tailored solutions, ensuring exceptional experiences for high-growth organ...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Drive impactful marketing strategies in the Healthcare sector, enhancing positioning and messaging. Collaborate cross-functionally to accelerate growth and establish thought leadership, ensuring relev...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$298K *

Drive strategic financial planning and forecasting for global subscription services. Collaborate with leaders to enhance decision-making, improve processes, and mentor junior staff, ensuring alignment...

San Mateo, CARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $166K *

Champion project execution and risk management in complex energy infrastructure, driving operational efficiency and digital innovation while collaborating with cross-functional teams to enhance projec...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.