Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$180K - $230K *

Drive market dominance by owning the GTM strategy for innovative AppSec products, collaborating closely with technical teams and sales to ensure successful launches and impactful messaging that resona...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in financial strategy and analysis, partnering with business leaders to drive performance insights, build robust models, and support strategic decisions in a fast-paced, innovative env...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Empower business leaders by building financial models and analyses that drive strategic decisions. Collaborate across teams to evaluate opportunities, support fundraising, and present insights to seni...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Transform financial strategy by partnering with leaders to drive insights, build robust models, and support key decisions. Leverage advanced analytics and AI tools to enhance performance and optimize...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Transform financial strategy by partnering with leaders to drive insights, build robust models, and support key decisions. Leverage your expertise in finance to enhance performance and shape the futur...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$125K - $150K *

Deliver strategic leadership for a centralized partner data management system, ensuring alignment with business priorities and enhancing user experience. Collaborate with cross-functional teams to dri...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$136K - $215K *

Lead the charge in enhancing enterprise customer relationships by managing renewals, identifying risks, and driving engagement strategies. Collaborate across teams to ensure customer value and satisfa...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $160K *

Drive strategic initiatives across partnerships, revenue, and operations. Collaborate with cross-functional leaders to tackle complex challenges in a fast-paced environment, ensuring effective executi...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in optimizing pharmacy operations by managing client relationships and ensuring operational excellence. Drive performance reviews, compliance, and continuous improvement initiatives to...

Louisville, KYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Unlock potential by developing and expanding dealer relationships across the Southeastern U.S. Drive sales growth through strategic planning and consultative support while enhancing market penetration...

Virginia, USRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $165K *

Join a team that leads complex technical infrastructure projects, driving AI initiatives and operational improvements through effective project delivery, stakeholder engagement, and disciplined planni...

British Columbia, CARemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $110K *

Drive strategic GTM initiatives and optimize operations across teams. Collaborate with leadership to enhance revenue processes, leveraging AI tools and data insights to ensure alignment and execution...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$105K - $245K *

Lead the charge in developing and empowering a high-performing sales team. Foster a strong team culture while driving improvement and accountability in a rapidly changing environment, leveraging data...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$102K - $154K *

Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Lead cross-functional teams to drive enterprise modernization through AI solutions. Oversee complex implementations, ensuring alignment across technical and business stakeholders while delivering meas...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $165K *

Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$113K - $188K *

Champion the development of innovative tools for customer service teams, enhancing agent efficiency and service quality. Collaborate across departments to drive product strategy, leveraging data and u...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Elevate your career by providing strategic leadership in operations and risk management, ensuring effective integration of finance, technology, and human resources to support organizational goals and...

Boston, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$119K - $140K *

Shape the future of network partnerships by managing the lifecycle of contracts, from evaluation to negotiation. Collaborate with stakeholders to ensure alignment with operational standards while nurt...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $164K *

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Transform business operations by partnering with senior leaders to drive strategic initiatives, enhance decision-making, and execute scalable processes in a high-growth SaaS environment...

Itasca, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$63K - $108K *

Lead enterprise accounts with 75+ locations, driving SaaS adoption and maximizing business value. Utilize industry expertise to resolve challenges, enhance client relationships, and support strategic...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Shape the future of operations by leading regional teams, driving revenue growth, and enhancing customer satisfaction. Oversee budgets, develop talent, and implement strategic plans to achieve operati...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Drive growth by leading a high-performing sales team focused on early-stage companies. Collaborate with leadership to refine strategies, enhance sales processes, and foster a supportive culture, ensur...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.