Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$108K - $127K *

Transform client relationships by managing global accounts in Media & Entertainment. Drive strategic initiatives, enhance profitability, and foster collaboration across regions while ensuring exceptio...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Transportation

$125K - $225K *

Oversee complex industrial construction projects, ensuring safety, quality, and timely completion. Lead multidisciplinary teams, manage contractor performance, and coordinate with stakeholders to achi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$79K - $119K *

Lead impactful event production by coordinating keynotes, breakouts, and logistics for high-profile conferences. Collaborate with diverse teams to create engaging experiences that align with business...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in shaping HR strategies that foster a high-performance culture, ensuring compliance and employee engagement across diverse business units in North America. Drive initiatives that alig...

CanadaRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$92K - $148K *

Unlock potential by leading clinical trials in oncology, ensuring compliance and quality data management. Collaborate with cross-functional teams to drive project success from start-up to closeout, wh...

Titusville, NJRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive your career forward as a Senior Business Analyst, collaborating with cross-functional teams to consolidate payment gateways and enhance the US Payments landscape through innovative solutions and...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $225K *

Lead the charge in software development, driving innovation and collaboration across teams. Oversee strategic planning and team development to enhance product quality and efficiency, while fostering a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $105K *

Optimize regulatory compliance processes for a multi-state transportation network. Collaborate cross-functionally to ensure operational readiness and manage ongoing compliance across diverse markets...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $165K *

Join a team that's shaping the future of large-scale construction programs. Leverage your expertise in scheduling and project management to drive successful delivery across diverse sectors, ensuring p...

Eunice, NMRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $165K *

Lead the charge in managing complex construction schedules, ensuring timely delivery across diverse sectors. Collaborate with multidisciplinary teams to implement best practices and maintain project i...

Seattle, WARemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Empower cross-functional teams to consolidate payment gateways, leveraging deep USA Payments expertise. Collaborate with stakeholders to analyze requirements, drive migrations, and ensure seamless int...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $172K *

Unlock potential by leading the design and deployment of a global Quality Management System, ensuring compliance and operational excellence across multiple aerospace sites while fostering collaboratio...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Empower your career by leading product strategy and development in healthcare. Drive innovation, validate growth opportunities, and collaborate across teams to deliver impactful solutions from concept...

Minneapolis, MNRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $105K *

Join a team that's dedicated to delivering impactful medical communications. As a Senior Account Manager, you'll lead strategic projects for pharmaceutical clients, ensuring quality and timely executi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$88K - $147K *

Lead the charge in operational excellence by managing a dynamic Facility Services team, enhancing customer experience, and driving business growth through effective service delivery and continuous imp...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$108K - $162K *

Manage vendor service contracts to enhance operational efficiency, drive financial improvements, and ensure customer satisfaction in healthcare systems. Collaborate with stakeholders to resolve issues...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Lead product strategy and execution for a suite of wargaming tools, collaborating with users and engineers to transform complex technical capabilities into impactful solutions in high-stakes environme...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $164K *

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$133K - $235K *

Drive your career with impactful cross-functional programs, leading initiatives from planning to launch. Collaborate with diverse teams to navigate complexity, ensuring successful delivery and continu...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $175K *

Unlock potential by leading the People systems ecosystem, driving product vision and strategy for HR platforms. Collaborate with cross-functional teams to enhance operational efficiency and workforce...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead a team that manages high-profile aviation and defense projects, ensuring successful delivery through collaboration, stakeholder engagement, and innovative solutions while adhering to strategic ob...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$350K *

Join a team that's driving innovation in surgical technology sales. Manage complex sales processes, build relationships with key stakeholders, and achieve targets while promoting advanced surgical sys...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Partner with us to enhance cardiology practices in the Detroit area, driving operational excellence and financial performance while leading a dedicated team to optimize patient care and market presenc...

Denver, CORemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$77K - $147K *

Join a dynamic team as a Senior CX Manager, driving strategic customer success through technical enablement and relationship management. Leverage your expertise to lead complex initiatives and foster...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Champion the execution of facility capital improvement projects, ensuring compliance with educational policies while coordinating with stakeholders to minimize disruption and maintain project schedule...

Cary, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.