Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...

New Jersey, USRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$75K - $142K *

Lead a team of specialists in managing absence and claim cases, ensuring operational excellence and high-quality service delivery while fostering a supportive and growth-oriented environment for team...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive operational excellence by leading global partnerships and enhancing efficiency. Collaborate with teams to achieve strategic goals, support change management, and ensure accountability in meeting...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Elevate your career by driving enterprise sales across North America. Engage with C-level stakeholders, navigate complex deals, and leverage your expertise in geospatial technologies to shape innovati...

Colorado, USRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $125K *

Transform healthcare analytics by leading the development of APR-DRG audit criteria. Collaborate with cross-functional teams to enhance payment integrity through data-driven insights and innovative so...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $225K *

Elevate project success by leading multidisciplinary teams in nuclear design and program management, ensuring safety, quality, and compliance across all phases of construction and operations for compl...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$150K - $215K *

Engage in driving AI-powered customer advocacy by optimizing content strategies and enhancing operational efficiency. Lead cross-functional initiatives to amplify customer success stories and strength...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $137K *

Lead site management activities by overseeing installation teams, ensuring project success through effective communication, risk mitigation, and adherence to quality standards across all on-site opera...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$179K - $204K *

Transform customer operations by leading AI-driven business initiatives, ensuring strategic deployment of the Celonis Platform. Collaborate with stakeholders to enhance value realization and drive imp...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $219K *

Help us elevate Field Medical operations by optimizing processes, enhancing communication, and driving strategic initiatives to ensure effective engagement and alignment across teams in a dynamic heal...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Champion the successful delivery of projects and technology initiatives by coordinating cross-functional teams and managing risks, ensuring timely and high-quality outcomes that align with business ob...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Transform the future of autonomous ground support equipment by leading product strategy and roadmap development. Collaborate with cross-functional teams to ensure safety, performance, and reliability...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Elevate product innovation by leading cross-functional teams to develop AI tools and workflows. Drive project momentum through hands-on prototyping and clear communication, ensuring alignment between...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $133K *

Engage with contractors and distributors to drive sales in the construction market. Build lasting relationships, identify opportunities, and manage customer needs while aligning solutions with company...

Texas, USRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's dedicated to optimizing project planning and cost control for renewable energy initiatives. Lead efforts in scheduling, compliance, and reporting to ensure project success from ince...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Empower strategic financial decisions by analyzing investments, market opportunities, and capital allocation. Collaborate with C-suite executives to drive growth and optimize resource allocation while...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $180K *

Lead the charge in transforming post-purchase experiences by leveraging data-driven insights to solve complex business challenges, enhance customer satisfaction, and drive operational efficiency acros...

Bentonville, ARRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $150K *

Drive customer engagement and renewals by managing enterprise accounts, ensuring satisfaction, and identifying growth opportunities. Collaborate with stakeholders to deliver value and maintain strong...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Help us lead complex New Product Introduction projects, driving cross-functional teams to achieve project goals in scope, schedule, and quality while ensuring compliance with industry regulations and...

Hillsboro, ORRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$108K - $127K *

Transform client relationships by managing global accounts in Media & Entertainment. Drive strategic initiatives, enhance profitability, and foster collaboration across regions while ensuring exceptio...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Transportation

$125K - $225K *

Oversee complex industrial construction projects, ensuring safety, quality, and timely completion. Lead multidisciplinary teams, manage contractor performance, and coordinate with stakeholders to achi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$79K - $119K *

Lead impactful event production by coordinating keynotes, breakouts, and logistics for high-profile conferences. Collaborate with diverse teams to create engaging experiences that align with business...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in shaping HR strategies that foster a high-performance culture, ensuring compliance and employee engagement across diverse business units in North America. Drive initiatives that alig...

CanadaRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$92K - $148K *

Unlock potential by leading clinical trials in oncology, ensuring compliance and quality data management. Collaborate with cross-functional teams to drive project success from start-up to closeout, wh...

Titusville, NJRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive your career forward as a Senior Business Analyst, collaborating with cross-functional teams to consolidate payment gateways and enhance the US Payments landscape through innovative solutions and...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.