Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$90K - $110K *

Champion client success by driving retention and expansion through data-driven insights and strategic advisement, while fostering relationships across various stakeholders within accounting firms for...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$210K - $230K *

Partner with us to drive customer success by leading complex technical engagements, ensuring alignment across teams, and delivering measurable impact for enterprise clients in the evolving AI security...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $181K *

Lead the charge in enhancing market and provider performance through strategic initiatives, project management, and cross-functional collaboration, ensuring operational excellence and improved member...

Long Beach, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $147K *

Drive the future of order forecasting by leading a regional team to optimize product orders, ensuring data accuracy and effective communication across stakeholders to enhance customer service and oper...

Charlotte, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$220K - $248K *

Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$350K *

Partner with us to drive sales of innovative surgical systems, managing complex processes and building relationships with key hospital stakeholders to achieve growth and procedural volume in your terr...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$350K *

Join a team that's driving innovation in surgical technology. Manage complex sales processes, build relationships with key stakeholders, and achieve sales targets for advanced surgical systems in a dy...

Hempstead, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Help us drive project success by managing AV integration projects from inception to completion, ensuring timely delivery, budget adherence, and client satisfaction while fostering collaboration within...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $175K *

Drive project success by managing tender processes, overseeing costs, and resolving disputes. Collaborate with teams to ensure transparency and effective communication, while thriving in a dynamic env...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$128K - $171K *

Drive innovation in hybrid-cloud infrastructure as a Staff Operations Engineer. Lead cross-team collaboration, shape technical direction, and enhance system reliability while overseeing complex projec...

CanadaRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Empower consumer experiences by leading product strategy and execution for innovative genomics solutions. Collaborate with cross-functional teams to enhance user satisfaction and drive adoption throug...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$350K *

Join a high-performance sales team to build Executive-level relationships, drive revenue growth, and engage in complex sales with major accounts. Your expertise will significantly impact vital industr...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape product strategy and execution for a B2B surveillance portfolio. Collaborate with cross-functional teams to drive product success from concept to end of life, while mentoring fellow product mana...

Teaneck, NJRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's driving high-impact commercial data center projects from inception to completion, ensuring alignment with strategic goals, timelines, and budgets while fostering collaboration among...

Quanah, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in managing high-impact commercial data center projects, ensuring alignment with client goals, timelines, and budgets while fostering collaboration among stakeholders and driving opera...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$89K - $120K *

Drive collaboration across teams to coordinate scientific data, streamline processes, and enhance operational efficiency. This role requires strong judgment and the ability to manage cross-functional...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a fast-paced team as you shape our product direction, driving customer engagement and retention for a climate tech company focused on sustainable agriculture. Collaborate cross-functionally to de...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform customer engagement by driving sales execution and account growth. Leverage your expertise in B2B sales to manage strategic relationships and enhance adoption of innovative API solutions in...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion preconstruction initiatives for large-scale commercial projects, ensuring accurate estimates, client satisfaction, and alignment with company goals through effective communication and relatio...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$99K - $198K *

Drive impactful sales training programs that enhance seller readiness and performance. Oversee curriculum development, training delivery, and stakeholder engagement to ensure alignment with business g...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive project success by managing complex renovation initiatives for financial services clients. Oversee all phases from planning to completion, ensuring minimal disruption and adherence to strategic...

Charlotte, NCRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a dynamic team as you lead and manage data center construction projects, ensuring timely delivery and budget adherence while collaborating with diverse stakeholders to drive innovative design sol...

Texas, USRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Analyze and optimize integrated demand generation strategies for mid-market and enterprise accounts, leveraging AI and emerging technologies to drive pipeline growth and enhance collaboration across m...

Vancouver, BCRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Champion client success by managing media dashboard projects and audience creation across multiple accounts. Collaborate with teams to ensure accurate tracking and actionable insights, driving perform...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.