Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$153K - $213K *

Drive efficiency by automating internal processes, enhancing productivity across teams. Collaborate with stakeholders to identify bottlenecks, implement AI solutions, and ensure measurable impact on w...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$275K - $300K *

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$108K - $140K *

Drive impactful transformation initiatives by leading complex, cross-functional programs. Collaborate with teams and vendors to ensure successful delivery, manage risks, and align resources to achieve...

Denver, CORemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $166K *

Transform your career by leading IT operations for mission-critical programs. Oversee cloud infrastructure, enterprise applications, and cybersecurity while ensuring secure, reliable technology servic...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Elevate cross-functional collaboration by managing complex initiatives, ensuring readiness, and driving execution visibility. Foster alignment among teams to achieve business outcomes with predictabil...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$151K - $201K *

Lead the charge in enhancing airport operations and customer experience by providing strategic direction, fostering leadership development, and ensuring operational excellence across multiple stations...

Denver, CORemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$102K - $135K *

Transform business development operations by leading CRM initiatives, optimizing processes, and enhancing reporting. Collaborate across teams to drive strategic growth and improve organizational effec...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$144K - $170K *

Join a team that's leading the charge in renewable energy construction. Oversee multiple utility-scale projects, ensuring timely and cost-effective execution while managing contractors and stakeholder...

Charlottesville, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $165K *

Join a dynamic team to enhance retail inventory operations, driving efficiency and minimizing loss. Lead strategy and execution for in-store logistics, technology integration, and team development to...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Help us manage diverse projects that drive strategic growth and collaboration across teams. As a key member of the EPMO, you'll ensure project success through effective stakeholder management and cont...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$185K - $225K *

Join a team that's at the forefront of innovative project management, collaborating with scientists and engineers to drive complex client engagements. Your expertise will ensure successful delivery an...

Redwood City, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the design and implementation of B2B revenue accounting processes, ensuring efficient contract-to-cash operations while collaborating with cross-functional teams to drive growth and reduce manual...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Shape the future of data collaboration by leading product strategy for clean rooms and data delivery platforms. Drive innovation in privacy-conscious solutions while ensuring scalability and alignment...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$146K - $225K *

Transform vendor performance and customer satisfaction by leading strategic initiatives across a global BPO network. Drive accountability, analyze data, and collaborate cross-functionally to enhance o...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$128K - $188K *

Champion vendor excellence and customer satisfaction by leading cross-functional initiatives and driving strategic oversight across a global BPO network. Leverage analytical skills to enhance performa...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $160K *

Unlock potential by driving the evolution of AWS environments and CI/CD pipelines, enhancing observability and security, while collaborating with engineers to optimize platform reliability and perform...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of field engineering by leading technical support, training, and quality assurance efforts. Drive continuous improvement while ensuring top-tier service and communication with clients...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Optimize workforce management practices in a dynamic, multi-channel contact center. Lead a team to enhance forecasting, scheduling, and crisis response while collaborating with cross-functional partne...

Dallas, TXRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead cross-functional project execution in Medication Contracting, translating strategic priorities into actionable plans. Drive improvements, manage risks, and enhance collaboration across teams to e...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Pioneer customer success by nurturing strategic relationships, driving product adoption, and ensuring satisfaction. Leverage your expertise to mentor junior team members and shape customer success str...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading a global team in Trust Services, enhancing client relationships, and driving operational excellence. Shape the future of AI-powered security solutions while ensuring top-ti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in delivering exceptional client services for high-value accounts. Develop integrated marketing strategies, oversee multidisciplinary teams, and drive account growth while ensuring qua...

Lanham, MDRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$140K - $220K *

Transform strategic initiatives into actionable plans, driving growth and efficiency through data-driven insights and cross-functional collaboration. Lead M&A strategies and enhance customer experienc...

Olympia, WARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Drive retail excellence across collegiate athletics locations, enhancing fan experiences and revenue growth. Lead teams, manage partnerships, and execute strategic initiatives to elevate brand engagem...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.