Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$175K *

Shape the future of global telecommunications by leading strategy, architecture, and operations for voice and video infrastructure, ensuring reliable and cost-effective communication services aligned...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$136K - $227K *

Engage in strategic growth initiatives by analyzing market opportunities and driving the execution of Sysco’s Own Brand portfolio strategies. Collaborate across teams to shape and implement impactful...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$95K - $115K *

Lead the charge in enhancing safety culture across U.S. and Canadian operations. Drive compliance, conduct audits, and partner with teams to improve performance while ensuring a proactive approach to...

Edmonton, ABRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's driving growth in professional services sales. You'll engage clients, develop tailored solutions, and collaborate across teams to ensure customer success and satisfaction while achi...

Montreal, QCRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $185K *

Pioneer effective supply chain management by coordinating program activities, ensuring timely material deliverables, and consolidating data for decision-making across cross-functional teams to meet pe...

Lorton, VARemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$93K - $138K *

Join a team that's dedicated to enhancing operational efficiency through innovative software solutions. As a key contributor, you'll develop and maintain applications that streamline processes, ensuri...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$195K - $325K *

Shape the future of risk management by leading data, analytics, and automation strategies for Technology Risk and Compliance, ensuring effective risk mitigation and compliance across the organization...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $187K *

Lead the charge in strategic and operational excellence for substation engineering, overseeing project execution, team development, and client relationships to drive growth and ensure high-quality del...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Drive full-funnel performance for assigned university partners, balancing tactical execution with strategic insights. Serve as a trusted contact, lead initiatives, and enhance partner growth to suppor...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$104K - $176K *

Champion the Lead-to-Opportunity domain by driving product strategy, mentoring analysts, and enhancing the GTM tech stack. Influence the roadmap and ensure seamless lead conversion while collaborating...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of clinical services by developing innovative programs that enhance patient care and outcomes. Collaborate with leadership to implement strategic initiatives and ensure alignment with...

Concord, NHRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that's driving innovation by leading cross-functional programs that enhance business engagement and operational efficiency, bridging technology and strategy to support growth in a dynamic...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $110K *

Drive operational excellence by leading the Customer Success Operations team, ensuring efficient service delivery, performance management, and continuous improvement across multiple programs to enhanc...

Atlanta, GARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Engage with cross-functional teams to drive AI security product marketing initiatives, focusing on buyer insights, competitive analysis, and effective sales enablement. Collaborate on launches and con...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$155K - $205K *

Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $200K *

Empower our growth by managing the positioning, messaging, and GTM strategy across multiple industries, ensuring impactful narratives that resonate with diverse stakeholders and drive revenue growth t...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $180K *

Provide oversight for insurance accounting and reporting, driving process improvements and leveraging technology to enhance financial operations. Collaborate with teams to ensure compliance and accura...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $145K *

Shape the future of project management as a Senior Cost Manager, driving cost efficiency and strategic decision-making. Collaborate with diverse teams to enhance client value and foster strong relatio...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$175K - $215K *

Launch impactful product initiatives by bridging engineering and design while driving user-centered solutions and leveraging AI tools for enhanced workflows in a high-growth environment...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the evolution of integrated Talent Programs, enhancing performance, development, and employee experience across the organization. Drive strategic initiatives and foster collaboration to meet curr...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Engage with key customers and partners to drive sales growth across your region. Lead strategic initiatives, develop sales channels, and ensure customer satisfaction while achieving financial objectiv...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$97K - $131K *

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $216K *

Optimize the PMM operating model to enhance collaboration, streamline processes, and drive strategic outcomes. Lead cross-functional teams in designing frameworks that improve decision-making and oper...

Hoboken, NJRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K - $160K *

Transform commercial decision-making by leading global pricing data initiatives, developing analytical capabilities, and creating insights that optimize pricing strategies across diverse business sect...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.