Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $150K *

Partner with us to build a scalable sales operations framework across the Americas, enhancing forecast accuracy and pipeline management while fostering strong relationships with field leadership and d...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $95K *

Transform operations by leading process design and change management across claims. Collaborate with cross-functional teams to ensure processes are documented, current, and effectively implemented, dr...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate client success by managing relationships and ensuring seamless communication between stakeholders and internal teams, driving project execution and delivering insightful performance reports...

Colorado, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $190K *

Transform revenue operations by leading AI-driven initiatives, optimizing tech stacks, and enhancing cross-functional collaboration. Drive measurable outcomes while building a high-performing team tha...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $140K *

Unlock potential by leading cost management for complex industrial projects. Collaborate with multidisciplinary teams to ensure client objectives are met while delivering value-added services and fost...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $160K *

Lead the evolution of our GTM Systems Architecture, enhancing Salesforce and its tech stack for AI-native workflows. Collaborate with cross-functional teams to build a trusted data foundation and driv...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$101K - $154K *

Shape product strategy and commercialization efforts, ensuring alignment with market trends and customer needs. Drive product development, marketing initiatives, and cross-functional collaboration to...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Accelerate client success by managing post-sale relationships, driving implementations, and leading executive engagements. Transition from hands-on project management to strategic account leadership...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$115K - $125K *

Elevate client relationships by leading new product expansions and delivering tailored solutions. Collaborate with Client Success Managers to ensure seamless execution and drive commercial excellence...

New York, NYRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Champion the future of customer experience by leading seamless deployments from signature to go-live. Drive process improvements, enhance team collaboration, and ensure customer satisfaction through e...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Drive your career with a pivotal role in shaping product strategy and delivery, enhancing member experiences in healthcare. Collaborate across teams to define problems, prioritize outcomes, and levera...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$78K - $143K *

Champion operational excellence by managing projects, analyzing data, and collaborating with cross-functional teams to enhance processes and tools. Drive solutions that support business objectives whi...

Sunnyvale, CARemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Advance your career by managing customer experiences and driving account growth through strategic planning and effective solutions in a dynamic logistics environment. Lead initiatives to achieve effic...

South Carolina, USRemote

3 days ago

  •   5 - 7 years exp.  •   Transportation

$84K - $114K *

Lead and inspire a high-performing team to excel in outbound sales prospecting. Drive strategic initiatives, optimize processes, and foster a culture of growth and inclusivity as we scale globally and...

Georgia, USRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$203K - $319K *

Lead and optimize commercial operations to drive growth, enhance revenue strategies, and streamline processes. Collaborate with cross-functional teams to ensure effective execution of sales initiative...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$220K - $240K *

Transform customer operations by leading a team to enhance renewal processes, optimize workflows, and implement AI-driven solutions. Collaborate cross-functionally to build infrastructure that capture...

Tennessee, USRemote

Yesterday

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $145K *

Drive impactful program management by leading cross-functional initiatives, ensuring alignment with strategic goals, and delivering measurable results in a dynamic environment. Collaborate effectively...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $175K *

Reimagine payroll and people operations by ensuring accurate, timely compensation and benefits. Lead policy development and system improvements while supporting new and existing organizations in their...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$160K - $185K *

Lead client engagements in Real-World Data solutions, ensuring operational excellence and strong outcomes. Collaborate cross-functionally to translate client objectives into actionable plans, driving...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Accelerate your career by leading market growth strategies, driving revenue, and building high-performing sales teams. Leverage market insights and analytics to identify opportunities and execute acti...

Cleveland, OHRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$155K - $165K *

Shape the future of retail by driving sales and operational excellence across a high-volume district. Lead and develop Store Managers, ensuring brand consistency and delivering exceptional customer ex...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock potential by leading the strategic development of forecasting capabilities. Collaborate with teams to enhance accuracy and drive operational performance through innovative forecasting models an...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$155K *

Transform complex challenges into impactful software solutions. Collaborate with engineers, designers, and justice leaders to drive product strategy and execution, enhancing the criminal justice syste...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $220K *

Champion the delivery of complex, AI-driven projects by leading cross-functional teams, managing client relationships, and ensuring successful outcomes through effective execution and strategic planni...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team driving strategic project initiatives with cross-functional collaboration, managing complex programs to achieve company goals while optimizing efficiency and enhancing organization...

Ontario, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.