Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$85K - $90K *

Shape the future of book marketing by developing innovative campaigns for diverse titles. Collaborate with authors and teams to drive awareness and sales, while managing budgets and executing strategi...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Optimize program delivery by leading complex projects from proposal to execution. Drive cross-functional collaboration, manage budgets, and ensure customer commitments are met while mentoring junior p...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$130K - $140K *

Lead the charge in operational excellence across multiple schools, enhancing leadership effectiveness and ensuring compliance. Collaborate with teams to drive enrollment growth and academic improvemen...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $190K *

Drive member activation by leading a cross-functional team to optimize outreach, incentives, and messaging strategies. Own the activation roadmap and funnel metrics to enhance engagement and ensure sc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $155K *

Lead the charge in shaping product strategy and execution, driving growth through cross-functional collaboration and data-driven insights. Own the end-to-end product lifecycle, from ideation to market...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$93K - $116K *

Empower integrated marketing campaigns with a focus on account-based marketing. Collaborate with Sales to prioritize accounts, align messaging, and drive pipeline growth while managing multi-channel c...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Optimize your career by driving website growth and conversion strategies. Lead initiatives to enhance user experience, analyze performance metrics, and collaborate cross-functionally to achieve impact...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $107K *

Optimize fleet operations by leading strategic initiatives that enhance customer experience and streamline processes. Collaborate cross-functionally to drive growth and visibility for commercial fleet...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Join a team that's redefining marketing operations by owning CRM architecture and driving strategy. Collaborate cross-functionally to optimize systems, enhance data integrity, and deliver actionable i...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by leading a nationwide warehouse network, optimizing operations while aligning with business goals. Drive performance improvement and scalability across multiple regions with a focus...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Food & Beverages

$145K - $160K *

Join our dynamic team as you drive impactful solutions in an AI-Native environment. Collaborate cross-functionally to enhance customer experiences and strategically guide product direction while focus...

CanadaRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Take ownership of transformative AI solutions by embedding within business units, identifying key operational challenges, and rapidly delivering demonstrable results that drive adoption and innovation...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive revenue growth by managing key customer accounts and expanding market share in the envelope manufacturing sector. Leverage industry expertise and relationship-building skills to deliver tailored...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$165K - $248K *

Lead enterprise-scale operations for cloud services, ensuring performance and customer satisfaction. Drive a multidisciplinary team, manage service transitions, and leverage data-driven metrics to enh...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $161K *

Join a team that's driving complex program initiatives across cross-functional operations. Lead strategic projects, ensuring timely delivery and quality outcomes while managing risks and stakeholder e...

Mentor, OHRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$160K - $215K *

Elevate business integrity by spearheading internal audits, enhancing risk assessments, and streamlining processes. Collaborate cross-functionally to ensure robust controls, compliance, and effective...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$94K - $118K *

Champion client success by managing strategic Enterprise accounts, driving growth through innovative solutions and collaboration. Leverage AI tools to transform workflows and enhance client relationsh...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $130K *

Join us in leading on-site installation activities for complex projects. As a key liaison, you'll ensure safety, quality, and schedule adherence while coordinating with diverse stakeholders to drive s...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$176K - $259K *

Drive high performance by leading a team of Account Executives, coaching on sales strategies, and fostering an inclusive culture. Collaborate cross-functionally to solve complex challenges and achieve...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading storeroom solutions projects, enhancing service quality, and driving strategic initiatives across multiple customer engagements in manufacturing environments...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform project execution by leading cross-functional teams, managing budgets, and ensuring timely delivery. Engage with clients and contractors to drive successful outcomes in construction projects...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $150K *

Lead the charge in delivering exceptional cost management services, ensuring client objectives are met through effective communication, strategic planning, and proactive problem-solving in a dynamic c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's driving complex real estate transactions, managing high-profile portfolios, and collaborating with stakeholders to deliver strategic solutions for corporate clients...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$164K - $226K *

Unlock operational excellence by driving cross-functional initiatives that optimize customer strategy and enhance business intelligence. Collaborate with leaders to streamline decision-making and supp...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.