Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$170K - $220K *

Champion transportation optimization by leading strategic initiatives that enhance service, cost efficiency, and network performance across global operations. Drive innovation in operating models and...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive project delivery and quality as a VDC Operations Manager, overseeing team leadership, model coordination, and prefabrication. Collaborate with cross-functional teams to enhance operational effic...

Escondido, CARemote

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$115K - $175K *

Lead and innovate within our ML Operations team, driving scalable machine learning solutions. Oversee a talented group while ensuring robust integration of ML technologies, optimizing performance, and...

San Ramon, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$232K - $319K *

Accelerate progress at the forefront of cybersecurity by leading a dynamic team of Solutions Engineers. Drive partner engagement, foster relationships, and execute strategic initiatives to enhance per...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $220K *

Empower the future of financial operations by mastering money movement, ensuring seamless transactions and transparency. Collaborate with cross-functional teams to drive product success and enhance cl...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Help us lead complex capital projects by overseeing technical and operational management, ensuring timely delivery, and mentoring a talented team for excellence in bulk material handling and construct...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Take ownership of client relationships by guiding enterprise clients through technical integrations and offering strategic insights. Leverage your expertise in digital marketing to enhance client succ...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Drive operational excellence by leading Hub programs, enhancing performance metrics, and developing Supervisors. Collaborate cross-functionally to ensure effective service delivery and continuous impr...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Empower the growth of in-person behavioral healthcare by leading strategic operations, enhancing provider acquisition, and ensuring compliance. Drive high-impact initiatives while collaborating across...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Optimize strategic opportunities by leading cross-functional initiatives and applying AI-driven solutions to enhance business performance, while collaborating with senior leaders to drive impactful ch...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$158K - $208K *

Empower your career by leading innovative AI-driven product strategies. Collaborate with cross-functional teams to enhance user experiences and drive business outcomes through data-driven insights and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion sales operations by enhancing pipeline reliability, boosting team productivity, and driving operational efficiency. Collaborate across departments to optimize HubSpot Sales Hub and streamline...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Drive operational excellence by managing the leadership team's cadence, metrics, and contract operations. This hands-on role blends business judgment with execution, ensuring alignment and efficiency...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $167K *

Deliver impactful account-based marketing strategies by owning and scaling bespoke campaigns for enterprise clients. Collaborate with sales to drive engagement and optimize performance through innovat...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$200K - $250K *

Unlock the potential of Open Source and AI governance by leading a multidisciplinary team to ensure compliance, drive best practices, and foster innovation across the enterprise, while collaborating w...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $175K *

Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's transforming operations, driving cross-functional efficiency, and enhancing strategic planning. This high-impact role bridges strategy and execution, boosting clarity and structure...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive successful onboarding for new customers by managing projects from kickoff to go-live. Collaborate with clients and internal teams to deliver tailored solutions, ensuring a smooth transition and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $400K *

Join a team that's shaping the future of digital supply chain management. You'll architect and optimize ERP, PLM, and inventory systems, ensuring data integrity and operational scalability across glob...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Champion enterprise communications and change initiatives, enhancing employee engagement and understanding. Collaborate across departments to ensure clear, consistent messaging and drive organizationa...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$139K - $235K *

Pioneer operational excellence in renewals by enhancing processes, tools, and insights. Collaborate cross-functionally to drive efficiency and data quality, ensuring predictable and scalable renewal o...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K *

Join a dynamic team to oversee complex enterprise implementations, ensuring successful delivery across multiple departments. Leverage AI tools and project management expertise to enhance stakeholder e...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $128K *

Drive operational excellence by leading cross-functional teams to enhance digital pharmacy solutions, optimize processes, and improve customer engagement while fostering a high-performance culture roo...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.